Operations Supervisor - FastFrate Group (Edmonton)

Challenger Motor Freight Inc; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

FastfrateGroup in Edmonton is seeking a Supervisor to lead a fast-paced dock operation, ensuring freight moves accurately and on time. You will guide a team, coordinate workloads, and maintain performance across inbound and outbound processes.

The role requires prior team leadership in a warehouse environment and knowledge of transportation operations. On-site work with a competitive compensation package awaits.

Qualifications

• Experience leading a team in a fast-paced warehouse environment.
• Knowledge of warehouse/LTL operations is an asset.
• Understanding of transportation industry regulations and freight negotiations is an asset.

Responsibilities

• Supervise cross-dock and offload/load processes, procedures and people.
• Maintain and execute the daily work plan to ensure accuracy, efficiency, and timeliness of inbound/outbound load execution.
• Maintain scheduling, discipline and performance management for the employees in the unloading/loading process.
• Create and adjust dockworkers' schedules as dictated by demand and performance.
• Continuously monitor workloads and pursue additional resources when justified.
• Monitor locations and utilization to coordinate service and schedules.
• Ensure logs and records are kept for quick checks and assessments.

Skills

Leadership

Communication

Customer service

Problem solving

Attention to detail

Multi-tasking

Organizational skills

Work under pressure

Team player

Flexibility

Education

Management level experience of team leadership

Warehouse/LTL experience

Transportation industry knowledge (shipping/receiving, scheduling, freight negotiations, regulatory requirements)

Tools

Outlook

Excel

Word

Job description

FastfrateGroupis an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.

If you requirean accommodationat any stage of the recruitment process, please contact us at [e-mail] and we will work with you to meet your needs.

FastfrateGroup is one of North America’s largest privately owned transportation andlogisticsproviders. Built on innovation, speed, and reliability, our national network connects majorNorth Americanmarkets through seamless rail and road solutions, giving customers the strength of a full-servicelogisticspartner.

From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery,theFastfrateGroup provides true port-to-door solutions. Our integrated service model deliversseamlessend-to-end transportation andlogisticssupport designed to move business forward.

Being part of theFastfrateGroupoffers meaningful career opportunities, professional growth, and the ability to contribute to a company that plays a vital role in keeping Canada moving.

Whyyou’lllove working here:

• A workplace where you can learn, grow, and build your career
• A culture that encouragesnew ideasand continuous improvement
• Supportive leaders who provide guidance while giving you autonomy
• A team-focused environment
• A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
• Support for professional memberships, training, and certifications

The Opportunity:

This is your chance to join a team where your work truly makes an impact. In this role, you will contribute directly to the success of our customers, our operations, and theFastfrateGroup as a whole.You’llwork in a supportive environment that values collaboration, problem-solving, and continuous learning.

Role Summary:

The Supervisor leads afast-pacedoperation, ensuring freight moves accurately and on time through the dock.You’llguide a team, coordinate workloads, and keep processes running smoothly to delivertoptierservice.Withreal-timeproblem solving, resource planning, andhands-onleadership, this role makes adirect impact on operational efficiency andcustomerexperience.Perfect for someone who thrives in a dynamic environment and enjoys leading people to achieve high performance.

Hours of Work:

Monday to Friday, 8:00am - 4:30pm

Work Arrangement:

On-site

Position Type:

Non-Union

Employment Status:

Permanent

Compensation:

Salary Range $60,000to$75,000

Work Location & Environment:

10020 56 Ave NW, Edmonton, AB T6E 5L7, Dockenvironment

Key Accountabilities:

In this role, you will:

• Supervises the overall operations on the cross dock and offload/load processes,proceduresand people
• Maintain and execute the daily work plan to ensure accuracy, efficiency, and timeliness of inbound/outbound load execution.
• Maintain scheduling,disciplineand performance management for the employees in theunloading/loadingprocess.
• Create and change dockworkersschedules as dictated by demand and performance.
• Continuallymonitorworkloads throughout the department and actively pursueadditionalresources when justified.
• Monitor personnel and/or equipment locations andutilizationto coordinate service and schedules
• Create initiatives and procedures that maximize organizational ability to service clients with the mostefficiencypossible.
• Breakdown, verify and process worker’s activity logs.
• Maintain and update the departmental communication log.
• Generally,maintainan open and effective dialogue with all workers to ensure fairness and clarityof understanding.
• Create andmaintainlogsthat arenecessary to perform quick checks and assessments to ensure the highest quality.
• Respond to complaints with thoroughness and accuracy.
• Adhere to corporate and departmental policies and procedures
• Ensures all workers have the required training through Carriers Edge (Manager/Supervisor Training Program)
• Completion of all required training through Carriers Edge(Manager/Supervisor Training Program)
• Performs other duties asrequired

Qualifications

We’relooking for someone who brings:

Education & Experience:

• Management level experienceof team leadershippreferred
• Previousexperience in warehouse/LTL environmentisconsidered an asset
• Transportation industry knowledge and experience an asset (i.e.shipping/receiving, scheduling, freightnegotiationsand regulatory requirements

Skills & Attributes:

• Computer skills - Outlook, Excel, Word
• Clean Criminal Record
• Able to deal with people sensitively, tactfully, diplomatically, and professionallyat all times
• Able to work well under pressure
• Flexible, able to deal with change
• Strong attention to detail
• Very organized, with excellent multi-tasking and problem-solving skills
• Excellent customer service/communication skills
• Strong work ethic and positive team attitude

Disclaimer:We use some technology-based tools, which may include artificial intelligence (AI), to support application screening; however, all hiring decisions include human review.