Operations Supervisor (Edmonton)

Steele's Transportation Group

Edmonton

On-site

CAD 75,000 - 105,000

Full time

6 days ago

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Benefits offered by this job

Company events

Comprehensive Health and Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Paid Sick Leave

Tuition reimbursement

Job summary

Steele’s Transportation Group is seeking an Operations Supervisor (Edmonton) to oversee dock operations, coordinate fleet maintenance, and drive safety and compliance across the terminal. You will onboard drivers, organize cross-dock activities, and collaborate with sales to grow revenue while maintaining efficient freight handling.

The role requires strong leadership, multi-tasking, and excellent communication in a fast-paced transportation environment.

Qualifications

Minimum 5+ years in a terminal setting in transportation preferred.
Trained in TDG and forklift certified.
WHMIS certified and safety-focused with strong problem-solving.

Responsibilities

Supervise Dock Operations and assign daily tasks.
Lead fleet management and monitor maintenance schedules.
Recruit, onboard and train drivers; ensure safety compliance.
Coordinate with dispatch and sales to grow cross-dock revenue.
Maintain records and track performance metrics for the terminal.

Skills

Leadership

Team Management

Safety Compliance

Operational Planning

Communication

Multitasking

English Proficiency

Education

Secondary Education

Post-secondary education preferred

Tools

TMS / WMS systems

Microsoft Office

Fleet management software

Job description

About Us

Steele’s Transportation Group provides scheduled LTL freight service across Alberta with terminals in Calgary and Edmonton. Since 1957, we’ve built a strong reputation for reliable, customer‑focused delivery.

About Us

We operate an asset‑based fleet supported by owner‑operators and carrier partners, serving the busy Calgary–Red Deer–Edmonton corridor with safe, timely, and competitive freight solutions.

https://www.steelesgroup.com/

https://fmicanada.com/home/

https://fmicanada.com/about-us/

Job Summary

The Operations Supervisor at Steele's plays a crucial role in maintaining efficient LTL freight handling and ensuring the cross-dock remains organized. Responsibilities include onboarding and training drivers, overseeing preventative maintenance scheduling for fleet assets, and ensuring safety and compliance. This position also involves planning and organizing the cross-dock floor to maximize its usage.

Job Title

Operations Supervisor (Edmonton)

Job Responsibilities

Supervising Dock Operations
Supervise, plan, assign and review the work of staff engaged in shipping, receiving, scheduling transportation and routes, and other related activities.
Schedule daily dock tasks and establish the priority in which the tasks are to be completed.
Working with Sales and Operations to source cross-dock customers to add an annual set budget of new recurring customer cross-dock revenue.
Work with dispatch operations to secure the supply of empty trailers needed for tasks while maintaining a smooth flow of trailers in and out of our docks.
Ensure all freight originating at the terminal has dimensions captured and maintains weekly DIMS compliance metrics.
Ensuring compliance across all manifesting functions (inbound & outbound) at the dock level
Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
Recognize risks, problems, and work collaboratively with other stakeholders to achieve practical and speedy resolution.
Fleet Management
Monitor fleet activities in the ELD Dashboard and Fleet management system to identify issues or upcoming maintenance and inspections.
Coach drivers on HOS and DVIR to ensure 100% compliance
Visually inspect assets
Keep records of trailers in use and locations
Coordinate repairs of assets with approved vendors
Monitor and report fleet mileage per week and safe miles driven, along with revenue and cost per KM.
Driver Team & Relations
Monitoring and enforcing activities and ensuring compliance with drivers and equipment.
Recruit, onboard and complete qualification and training of new drivers
Monitoring monthly training that must be renewed in the next 30 days and coordinating the same.
Support dispatch on issues reported with drivers
Health, Safety & Compliance
Lead the Health and Safety policies and training, and ensure 100% compliance with Health & Safety policies
Collaborate with other TM’s on HSE initiatives.
Ensure compliance with policies, procedures for safety and security, standards and regulations in force and participate in their improvement
Investigate and resolve all incidents and accidents for people, vehicles, equipment and freight claims (OS&D).
People Management
Supervision of Dock Workers, both employees and contractor/agency, directly and indirectly.
Provide daily guidance and motivation to Dock Workers (employees and agency workers) to ensure achievement of operational objectives for the terminal.
Work with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
Communications
Ensure and monitor the continuous flow of communications and information relating to freight delivery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
Communicating with dock operators, Steele’s divisions and resolving various problems and related complaints and implementing corrective measures and process improvements
Reporting
Works with the Terminal Manager to track monthly performance stats for the dock.
Daily capacity reporting, complete and submit daily activity logs.
Tracking of daily revenue generated by cross-dock operations.
Ensuring daily dock audit compliance.
Other Duties
Some heavy lifting may be required.
May be required to complete load transfers by hand.
Forklift work as required to help the dock daily
Qualifications/Skills
5+ years' experience in a terminal setting in the transportation industry preferred.
Trained in the Transportation of Dangerous Goods
Forklift certified.
WHMIS certified.
Strong interpersonal, communication (verbal and written), and customer service skills.
Strong problem-solving skills.
Customer and sales-oriented.
Ability to multitask and prioritize workload.
Safety-oriented
Proficient use of English, both written and spoken; additional languages considered an asset.
Task-oriented–self–motivated.
Familiar with National Safety Code and Provincial Transportation rules and regulations as they may apply.
Education and Experience Requirements
Graduate/ post-secondary education (general stream), or a combination of education and experience. However, a minimum of secondary education.
Previous Transportation or operational experience is preferred; various roles within transportation would be beneficial.
Experience with TMS / WMS systems is a definite asset.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Experience leading a team of front-line employees and drivers.
Strong leadership skills, including the ability to get things done through others and people development.
Experience /Contributing to the development and management of an annual operating budget.