Operations Supervisor- Distribution

The Brick; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

The Brick is seeking a management team member to enhance customer service and operational efficiency at their distribution center in Edmonton. Ideal candidates will possess strong leadership skills, a customer-focused attitude, and relevant experience in retail logistics. The role offers a competitive remuneration package and opportunities for career progression, alongside a dynamic work environment.

Benefits

Flexible benefits package including Health and Dental

Competitive remuneration package

Career progression potential

Employee discounts

Qualifications

• 3 to 5 years’ experience in furniture retail or warehouse logistics preferred.
• Proficient knowledge of English verbal and written communication.
• Ability to motivate and multi-task.

Responsibilities

• Assist manager with efficient operation of returns and customer service departments.
• Drive improvements through employee training and development.
• Align department goals with company objectives.

Skills

Leadership

Customer Relations

Inventory Control

Communication

Data Analysis

Education

High School diploma

Tools

Power Cart

Pallet Jack

RF scanner

MS Office

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution centre!

Responsibilities

• Assists manager with the efficient operation of returns and customer service departments including driver check in, product returns, merchandising, pick- ups, QC, claims, inventory control and office
• Supports manager with all financial and operational metrics for each area are defined and met on a monthly basis
• Drive improvements through employee training and development, performance management, strategic planning, design of task and conceptual thinking regarding best practices
• Align the goals and objectives of the department with that of the company; financial, service, cost reduction, maintaining efficiency and inventory management.
• Establish a culture of high motivation, team work, good performance and compliance through periodic review
• Assist with various inventory control duties including cycle count and inventory shrink/write off discrepancy research

Qualifications

• Knowledge and use of equipment such as Power Cart, Pallet Jack, RF scanner
• Computer proficiency in MS Office, analysis, data and generate reports
• Maintain proficient knowledge of product
• Maintain proficient knowledge of systems and procedures
• Ability to motivate and multi-task
• Proficient knowledge of professional English verbal and written communication
• High School diploma
• Prefer 3 to 5 years’ experience in furniture retail or warehouse logistics
• Excellent writing and analytical skills
• Logistics organization and analysis
• Experience with emphasis on customer relations, staffing, organizing, motivating, supervising, communicating and negotiating

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]