Operations Supervisor - Distribution

Regis Corporation; City of Moncton; On-site; CAD 62,000 - 75,000; Full time

Job summary

DHL Supply Chain in Canada seeks an Operations Supervisor to lead a frontline team, drive safety, and optimize warehouse operations. You will coach staff, enforce GMP-like standards, and report on performance to management.

The role emphasizes continuous improvement, labor planning, and cross-functional collaboration to achieve service targets in a fast-paced distribution environment.

Qualifications

• Bachelor’s degree or equivalent experience is required or preferred.
• Experience leading frontline teams in a logistics or warehouse setting is desirable.
• Strong focus on health and safety and regulatory compliance.

Responsibilities

• Lead, motivate and develop a diverse team of frontline associates and foster a culture of inclusion and belonging.
• Uphold compliance with health and safety regulations and promote safety awareness.
• Monitor KPIs and operational metrics, provide regular reports and recommendations to management.
• Facilitate open communication and collaboration across leadership and associates.

Skills

Leadership

Coaching

Health & Safety

KPI tracking

Team management

Education

Bachelor’s degree or equivalent

Job description

The Operations Supervisorrole has a national salary range of $62,000 - $75,000 with bonus potential.

This posting is for an existing vacancy.

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.


• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.


• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.


• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience

• Bachelor’s degree or equivalent experience, preferred.


• 1+ years operations experience in a lead/supervisor/management role, preferred.


• 1+ years logistics industry experience, preferred.


• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.

What makes this opportunity stand out

• Clear pathways for career progression into senior leadership roles


• Opportunities to develop leadership, coaching, and operational excellence skills


• Exposure to cross-functional initiatives and continuous improvement projects


• A supportive environment that invests in talent development and internal mobility

Key responsibilities include (but are not limited to)

• Championing a strong health & safety culture across all operations


• Leading, coaching, and developing a team to achieve performance and service targets


• Managing labor planning, workflow, and process execution for optimal efficiency


• Ensuring compliance within a GMP-regulated environment


• Driving a culture of continuous improvement and engagement