Operations Supervisor-2

FedEx Canada; Peterborough; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in logistics is seeking an Operations Supervisor-2 to manage sorting operations and a freight handling team. The ideal candidate will possess a college degree and relevant supervisory experience, focusing on safety, operational management, and team leadership. This position supports a diverse and inclusive workplace and offers a competitive salary with a strong emphasis on employee development.

Qualifications

• 2 years of FedEx sort operations or supervisory experience in related industry.
• Valid driver’s license with a good driving record.
• Ability to lift and maneuver packages up to 150 lbs.

Responsibilities

• Manage daily sorting operations and freight handling team.
• Promote FedEx Express safety culture.
• Oversee compliance with FXE policies and procedures.

Skills

Leadership

Communication

Problem-Solving

Organizational Skills

Mentoring

Conflict Management

Education

College degree

Job description

Join to apply for the Operations Supervisor-2 role at FedEx Canada.

This position requires an interview and CEV equivalency credits.

The frontline supervisor is responsible for promoting FedEx Express (FXE) safety culture and managing daily sorting operations and freight handling team within a branch. The supervisor leads and guides employees in proper package handling, routing, and resolving service failures related to sorting. They oversee all activities of handlers, including directing their work, mentoring, coaching, training, and ensuring compliance with FXE policies, procedures, and government regulations in administrative processes.

Required Knowledge, Skills, and Abilities

• College degree
• 2 years of FedEx sort operations or senior hourly role experience OR 2 years of supervisory experience in a related industry
• Valid driver’s license and a good driving record

Preferred Skills

• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Ability to complete all basic and recurrency training, including DG certification
• Mentoring, coaching, and knowledge-sharing skills
• Leadership skills to inspire, motivate, and empower a team
• Conflict management skills
• Clear, concise, and empathetic communication skills
• Ability to simplify processes while ensuring quality
• Accountability and problem-solving skills
• Strong organizational, planning, and analytical skills

Additional Qualifications

• Experience requirement amended to 12 months
• Shift: Monday-Friday with one Saturday every third week; start as early as 4:30 am
• Grade 84
• Posted on 6/26/2025, unposted on 7/3/2025 at 3:00 pm local time

Role Responsibilities

This description is general and not exhaustive. The employee may be required to perform other tasks, meet minimum testing and training requirements, work in Windows environment, and adapt to various shifts as needed. Bilingual (French and English) candidates are required in Quebec. Valid driver’s license with a clean record is mandatory for driving-related roles. Candidates will be evaluated based on driving record, interview performance, and driving assessments.

Employment Equity Statement

FedEx values diversity and inclusion, welcoming talents from all backgrounds. We provide a safe and respectful environment where everyone can thrive. We especially encourage women, persons with disabilities, Indigenous peoples, cultural communities, and 2ELGBTQ+ individuals to apply. Our recruitment process will be adapted to your needs.