Operations Supervisor - 18 Months

Careers Nri3pl; Surrey; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible and fun work environment

Internal opportunities

Job summary

NRI is seeking an Order Fulfillment Processor Supervisor to lead a warehouse team, ensuring timely delivery and strong KPI performance. You will coordinate with the DC Manager, mentor staff, and uphold safety and SOPs in a dynamic environment.

The role emphasizes leadership, cross-training, and continuous improvement, with a Monday-Thursday shift and on-site work. A background in logistics and WMS proficiency is preferred.

Qualifications

• 3+ years of experience leading a warehouse/light industrial team.
• Bachelor's degree in Supply Chain, Logistics or related field is a plus.
• Proficient with Microsoft Office applications, specifically Outlook.

Responsibilities

• Ensures the training, cross- training and development of team members.
• Communicates, monitors and drives goals and operational performance metrics while working within SLA.
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client.
• Communicates expectations and provides regular feedback on performance.
• FollowNRI safety rules, safety procedures, security protocol and SOP.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.
• Staff purchase program -- wear the brands you love!
• Staff benefits plan -- chose the benefits that are right for you!
• Flexible and fun work environment -- work hard and play hard!
• Internal opportunities -- we believe in growing our own!

Skills

WMS proficiency

Communication skills

Multitasking

Detail orientation

Continuous improvement

Team leadership

Flexibility

Integrity

Education

Bachelor's degree

Tools

MS Office (Outlook)

Job description

As an Order Fulfillment Processor Supervisor , you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments . You'll be working with product s from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI's and financial goals are being met.

This role will be for approximately for 18 months.

Shift : Monday to Thursday 1:30PM - 12:00AM

All About You

What You'll Bring to the Role:

• E xcellent technical capabilities with proficiency in warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.
• Trustworthy and moral character

The Must Haves:

• 3 + years of experience leading a warehouse/light industrial team
• A Bachelor's degree in Supply Chain , Logistics or related field is a PLUS.
• Proficient with Microsoft Office applications , specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc

Things You Will be Doing

• Ensures the training, cross- training and development of team members
• Communicates, monitors and drives goals and operational performance metrics while working within SLA
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
• Communicates expectations and provides regular feedback on performance
• FollowingNRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times .
• Performs other duties as requested
• Staff purchase program -- wear the brands you love!
• Staff benefits plan -- chose the benefits that are right for you!
• Flexible and fun work environment -- work hard and play hard!
• Internal opportunities -- we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: [e-mail] or 604-336-8144.

Area of Interest

Operations

Position Type

Full Time

Remote Position

On-Site

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.