Operations Supervisor - 18 Months

Nri 3pl; Surrey; Hybrid; CAD 60,000 - 78,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible and fun work environment

Internal opportunities

Job summary

NRI is seeking an Order Fulfillment Processor Supervisor in Surrey, BC to guide the fulfillment team, ensure timely delivery of orders, and meet KPI and financial goals. This role supports a dynamic environment with cross-functional collaboration and a focus on safety, training, and process improvement.

The position runs Monday to Thursday, 1:30 PM–12:00 AM and is onsite. A Bachelor's in Supply Chain or related field is a plus; 3+ years leadership experience is required.

Qualifications

• 3+ years of experience leading a warehouse/light industrial team.
• Bachelor's degree in Supply Chain, Logistics or related field is a PLUS.
• Proficient with Microsoft Office applications, specifically Outlook.
• Must have physical ability to lift up to 50 lbs., stand/walk for extended periods, climb ladders/stairs, and tolerate dust, noise, heat/cold.

Responsibilities

• Ensures training, cross-training and development of team members.
• Monitors and drives goals and operational performance metrics within SLA.
• Collaborates with the DC Manager to plan labor requirements based on forecast and client direction.
• Provides regular feedback on performance and communicates expectations.
• Follows NRI safety rules, procedures, security protocols and SOPs.
• Keeps work and storage areas safe, clean and tidy; performs other duties as requested.
• Promotes staff purchase program and staff benefits plan; supports a flexible, fun work environment.

Skills

Leadership

Communication

Multitasking

Detail-oriented

Continuous improvement

Safety

Adaptability

Trustworthy

Education

Bachelor's degree in Supply Chain/Logistics or related field

Tools

Microsoft Office

Outlook

Job description

As an Order Fulfillment Processor Supervisor , you will play an important part in providing direction to the order fulfillment team by ensuring timely delivery of orders and commitments . You'll be working with product s from some awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate will be a model of excellence for our Order Fulfillment team and will embrace leadership skills and fostering relationships with all stakeholders. They will have a keen eye for detail and adapt to ever changing dynamic environment with a dedicated focus on ensuring all KPI's and financial goals are being met.

This role will be for approximately for 18 months.

Shift : Monday to Thursday 1:30PM - 12:00AM

All About You

What You'll Bring to the Role:

• E xcellent technical capabilities with proficiency in warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency and safety
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Has the ability to be flexible and adapt to changing priorities.
• Trustworthy and moral character

The Must Haves:

• 3 + years of experience leading a warehouse/light industrial team
• A Bachelor's degree in Supply Chain , Logistics or related field is a PLUS.
• Proficient with Microsoft Office applications , specifically Outlook
• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfortable with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc

Things You Will be Doing

• Ensures the training, cross- training and development of team members
• Communicates, monitors and drives goals and operational performance metrics while working within SLA
• Collaborate with the DC Manager by planning labor requirements based on forecast and direction from the Client
• Communicates expectations and provides regular feedback on performance
• FollowingNRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keeps work and storage areas in a safe, clean, and tidy condition at all times .
• Performs other duties as requested
• Staff purchase program -- wear the brands you love!
• Staff benefits plan -- chose the benefits that are right for you!
• Flexible and fun work environment -- work hard and play hard!
• Internal opportunities -- we believe in growing our own!

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are selected for an interview there are accommodations upon request. We consult with applicants and provide suitable accommodations. If someone would like an accommodation they can reach out to our team in the following ways: [e-mail] or 604-336-8144.

Area of Interest

Operations

Position Type

Full Time

Remote Position

On-Site

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.