Operations Supervisor

Intelcom | Dragonfly; Trois-Rivières; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading last-mile carrier as an Operations Supervisor, ensuring smooth delivery operations. Utilize your leadership and communication skills to manage teams and enhance customer experience. Thrive in a dynamic environment while promoting health and safety practices.

Qualifications

• Resourceful and autonomous.
• Strong leadership skills.
• Comfortable in a warehouse environment.

Responsibilities

• Ensure seamless operation of delivery business daily.
• Manage undelivered packages and complete daily reports.
• Monitor key performance indicators.

Skills

Leadership

Communication

Problem Solving

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Supervisors?

• You’ll ensure the seamless operation of our delivery business on a daily basis.
• You’ll utilize your communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and an outstanding customer experience, including managing undelivered packages and completing daily reports.
• You thrive in a fast-paced environment with lots of action, requiring quick decision-making and problem-solving skills to adapt to business needs.
• You’ll have the opportunity to participate in developing procedures and working methods, as well as monitoring key performance indicators to ensure they are followed.
• You are passionate about health and safety and will promote and adhere to safe work practices and behaviors.

What do you need to be successful?

• Resourceful and autonomous
• Curious about the transport industry
• Strong leadership skills
• Comfortable working in a warehouse environment, including long standing hours and lifting heavy charges

If this job interests you, send us your application and we’ll get in touch with you as soon as possible.

Keywords: Warehouse – Management – Leadership – Delivery – Customer Service

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada and our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies is at the heart of its evolution.

At Intelcom, we value diverse experiences and are committed to building a culture where differences are celebrated. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.