Operations Supervisor

Fengate Asset Management; Toronto; On-site; CAD 80,000 - 90,000; Full time

Job summary

Fengate Asset Management is seeking an experienced Operations Supervisor to manage the Concorde Gate campus in Toronto, overseeing 600,000 sq ft across three buildings. The role focuses on leading the building operations team, maintaining safe and reliable facilities, and coordinating with tenants, contractors, and service providers to deliver high standards of service.

The candidate will supervise and develop the operations staff, ensure preventive maintenance, and guide capital planning while

Qualifications

• 5–7 years of commercial building operations experience, ideally in a complex office or commercial property.
• Demonstrated supervisory or team leadership experience.
• Strong knowledge of HVAC and mechanical systems; practical experience with electrical, plumbing, building automation, life safety, elevators, and parking operations.

Responsibilities

• Provide day-to-day supervision, guidance, training and support to the building operations team, including work assignments and professional development.
• Oversee daily operation, maintenance, safety and presentation of the buildings, including inspections of common areas.
• Monitor base-building systems (HVAC, mechanical, electrical, plumbing, life safety, elevators, building envelope).
• Coordinate preventive maintenance activities and ensure records are maintained.
• Manage contractors and service providers ensuring safety, procedures and service standards.
• Support timely resolution of tenant service requests and coordination of move-ins/outs.
• Support operating budgets, purchase orders, invoices, capital projects and emergency preparedness.

Skills

Building operations

Supervision

HVAC knowledge

Contractor coordination

Budget management

Communication

Emergency response

Education

Diploma or degree in Building Operations or related

Industry designation (BES/SMT/SMA/FMA)

Tools

MS Office

CMMS

Yardi

Job description

Company Overview

Fengate Asset Management is a leading alternative investment manager focused on infrastructure, private equity, and real estate strategies. Founded in 1974 in Hamilton, Ontario, and with over 250 team members across Canada and the U.S., Fengate is one of the most active real asset and growth equity investors in North America. The firm currently manages over C$10 billion in capital commitments in support of more than C$40 billion in gross asset value, on behalf of over 60 institutional investors across North America, Europe, and Asia.

The firm believes that acting responsibly to its stakeholders and communities is fundamental. Fengate is a signatory of both the Institutional Limited Partners Association (ILPA) Diversity in Action initiative and the United Nations-supported Principles for Responsible Investment, integrating environmental, social and governance (ESG) principles into all stages of the firm’s investment process. In 2021, Fengate established its ESG Committee and its EBID (Equity, Belonging, Inclusion and Diversity) Think Tank, consisting of leaders and employees of all backgrounds and levels throughout the firm, to advance and govern the ESG and EBID objectives.

Fengate has achieved Platinum Club member status as one of Canada’s Best Managed Companies, retaining this designation since 2007, and has been certified as a Great Place to Work®. Over the past year, Fengate was named one of Canada’s Best Workplaces™ (#4 for companies with 100-999 employees) and as a Best Workplace™ for Financial Services & Insurance, Inclusion, Women, Today’s Youth, Mental Wellness, Giving Back, and Most Trusted Executive Teams.

The firm has also been recognized with Waterstone Human Capital’s 2022 Most Admired Corporate Cultures™ award. This program recognizes best-in-class organizations for having cultures that have helped them enhance performance and sustain a competitive advantage. Only 50 organizations are awarded this prestigious corporate culture award each year.

Overview

Fengate is seeking an experienced Operations Supervisor to support the day-to-day operations of the Concorde Gate campus, comprising 1, 3 and 12 Concorde Gate in Toronto, with approximately 600,000 square feet of commercial space across three buildings, and requires a hands‑on leader who is comfortable operating a complex, mature building environment.

Based on site, the Operations Supervisor will provide leadership, training and operational support to the building operations team. Working closely with Property Management, tenants, contractors and service providers, this individual will help maintain safe, reliable and efficient building operations, with particular attention to aging HVAC and mechanical systems, preventive maintenance, tenant service, contractor oversight and emergency response.

The role will also support balancing day-to-day operational excellence with thoughtful maintenance and capital planning. The successful candidate will supervise and develop the building operators, promote a strong health and safety culture, and help deliver responsive service across a busy campus environment.

Key Responsibilities

• Provide day-to-day supervision, guidance, training and support to the building operations team, including work assignments, staffing coverage, performance support and professional development.
• Oversee the daily operation, maintenance, safety and presentation of 1, 3 and 12 Concorde Gate, including regular building and common-area inspections.
• Monitor and support base‑building systems, including HVAC, mechanical, electrical, plumbing, building automation, life safety, elevators, parking facilities and building envelope components.
• Coordinate preventive maintenance activities and ensure work orders, maintenance logs, inspections, certifications and compliance documentation are accurately completed and tracked.
• Manage contractors and service providers performing maintenance, repair and project work, ensuring compliance with site safety requirements, building procedures, service standards and tenant access needs.
• Support timely resolution of tenant service requests, move‑ins, move‑outs and operational concerns while maintaining positive and professional relationships with tenants and stakeholders.
• Support operating budgets, expense tracking, quotations, purchase orders, invoices, capital projects, emergency preparedness, incident response and continuous improvement initiatives.

Key Qualifications

• Minimum 5 to 7 years of commercial building operations experience, ideally within a complex office or commercial property environment.
• Previous supervisory or team leadership experience, with the ability to coach, train and support building operations professionals.
• Strong knowledge of HVAC and mechanical systems, with practical experience supporting electrical, plumbing, building automation, life safety, elevators and parking operations.
• Experience coordinating contractors, preventive maintenance programs, work orders, operational budgets and health and safety requirements.
• Diploma or degree in Building Operations, Facilities Management, Engineering Technology, Building Environmental Systems or a related field is preferred.
• BES, SMT, SMA, FMA or an equivalent industry designation is considered an asset.
• Proficiency with Microsoft Office and experience with computerized maintenance management systems; Yardi or similar property management software is an asset.
• Strong communication, problem‑solving, planning and relationship‑management skills, with a responsive and service‑oriented approach.
• Ability to work onsite and participate in after‑hours emergency response or incident management, as required

Salary Range: $80,000 - $90,000

Toronto

Fengate is an equal opportunity employer, we strive to attract and retain a diverse workforce and are committed to promoting diversity, equity, inclusion, and belonging in the workplace. It is a core priority at Fengate to create, operate with, and continuously grow and sustain an inclusive culture that respects and connects the diversity of our team, our clients, our partners, and the communities we work in.

We are committed to providing accommodation for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.