Operations Supervisor

Cushman & Wakefield; Hamilton; On-site; CAD 58,000 - 69,000; Full time

Job summary

Cushman & Wakefield is seeking an Operations Supervisor to lead the maintenance team at the Hamilton property, overseeing hands-on operations and staff development. The role supports the Sr. Operations Manager and General Manager, ensuring reliable building systems and client satisfaction.

The position involves coordinating preventive maintenance, budgeting, and safety programs, with proactive repairs and compliance across facilities.

Qualifications

• Supervisory responsibilities over maintenance staff and technicians.
• Hands-on expertise in building systems troubleshooting and repairs.

Responsibilities

• Supervise the maintenance team and coordinate daily work orders.
• Oversee building systems including fire/life safety, HVAC, plumbing, electrical and carpentry.
• Respond to emergencies and client concerns 24/7.
• Manage vendor contracts, budgets and inventory for facilities.

Job description

Job Title

Operations Supervisor

Job Description Summary

The Operations Supervisor will be a member of the C&W management team and will directly manage the Operations team/Maintenance Technicians within the assigned property. The Operations Supervisor will support the Sr. Operations Manager and General Manager in providing the client technical and supervisory role with hands on operational duties while driving self-performance.

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• The Operations Supervisor will maintain regular collaborative working relationships with their manager, employees and client.
• Provide hands on training and technical expertise to supervised staff for basic troubleshooting and repairs of buildings and installed systems to include doors, floors, plumbing systems, lighting, kitchen appliances and miscellaneous equipment, roofs, drains, shop, grounds equipment, and light commercial HVAC. Accountable for the training and development of maintenance work force.

• Directly supervise and give direction to the maintenance team. Oversee all building systems including fire/life safety, painting, carpentry, plumbing, HVAC, electrical and general facility maintenance issues.
• Respond to all emergency situations quickly (fire, evacuation, equipment, etc.) and client concerns – 24/7.
• Follow and enforce compliance with C&W and client policies, including but not limited to recruitment, termination, discipline and performance evaluations.
• Safety program administration: as directed and supported by the Sr. Operations Manager and General Manager, execute the corporate safety program to promote an injury free workplace.
• Vendor management and contract administration: to include development of scope of work, evaluation, selection, and inspection of work performed.
• Responsible for collection of necessary technical data and preparation of justifications to support budget approval for energy conservation measures, and deferred maintenance items.
• Support budgetary planning and control of expenditures.
• Develop, coordinate, and maintain an effective planned preventive maintenance program for both buildings systems, assets, fixtures, furniture and fittings.
• Ensure that maintenance work orders are completed and accurate; carry realistic priorities and proper approvals.
• Manage technicians’ working schedules including PTO, Sick Days, Holiday Coverage.
• Scheduling the workload to efficiently and economically meet work responsibilities.
• Accountable for requisitioning, inventory control, and maintenance of facilities related equipment and supplies.
• Participate in all aspects of the facilities budget along with the Sr. Operations Manager and General Manager.
• Act as liaison with federal, provincial, and local agencies, contractors, and members of the client community on all technical matters affecting the property.
• Ensure compliance with applicable codes, requisitions, government agency, and company directives as relates to building operations.
• Implement maintenance best practices that deliver improved performance and cost savings; support and deliver standardized maintenance.
• Effectively lead and participate in proactive maintenance and repairs by identifying and resolving deficiencies.

Cushman & Wakefield uses artificial intelligence (AI) tools to assist in screening and assessing applications. All hiring decisions are reviewed and confirmed by our recruitment team.

This posting is for a backfill position.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 58,225.00 - $68,500.00

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to [e-mail]. Please refer to the job title and job location when you contact us.

Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à [e-mail]. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.

INCO: “Cushman & Wakefield”