Operations Supervisor

Waste Connections of Canada Inc.; Abbotsford; On-site; CAD 75,000 - 80,000; Full time

Job summary

A leading waste management company is seeking an Operations Supervisor to oversee daily operations within our Collections business unit. This involves ensuring compliance and efficiency in all processes, managing a team of drivers, and collaborating with dispatchers to meet operational targets. The ideal candidate will possess strong leadership skills, a safety-first mindset, and relevant experience in supervisory roles.

Benefits

Competitive wages

Retirement Plan with company match

Employee Assistance Program

Scholarship Opportunities for kids

Employee Stock Purchase Plan

Life Insurance

Short Term / Long Term Disability Insurance

Qualifications

• Prior experience in a leadership or supervisory role is preferred.
• Valid Class 3 driver’s license or willingness to obtain.
• Self-motivated with a strong ability to take initiative.

Responsibilities

• Supervise and manage daily operations of multiple collection routes.
• Conduct operational audits and on-road driver observations.
• Implement performance management processes for drivers.

Skills

Leadership

Decision-making

Customer Service

Safety Compliance

Education

High school diploma or equivalent

Job description

As an Operations Supervisor, you will play a critical leadership role within our Collections business unit, overseeing daily operations and ensuring the safe and efficient performance of our drivers. Your responsibilities will include conducting driver observations, leading monthly safety meetings, and maintaining compliance with company policies and industry regulations.

Pay Range : $75K- $80Kyear + Bonus DOE

You will be responsible for ensuring that safety, compliance, customer service, growth, sales, and financial targets are consistently met. Strong leadership, ethical decision-making, and professionalism are essential to success in this role.

Responsibilities :

Supervise and manage the daily operations of multiple collection routes.

Review daily route sheets to assess financial and operational performance.

Conduct operational audits and on-road driver observations to ensure efficiency and compliance.

Ensure drivers complete daily safety and maintenance inspections for all company vehicles and equipment.

Collaborate with dispatchers to ensure timely deliveries, exchanges, and equipment repairs.

Plan and monitor employee schedules and route assignments, maintaining communication throughout the day until all routes are completed.

Implement performance management processes, including progressive discipline as necessary.

Conduct thorough incident investigations, including scene management, first incident reporting, root cause analysis, and implementation of preventive measures.

Ensure full compliance with company safety policies, Department of Transportation (DOT) regulations, and other applicable industry guidelines.

What We Need From You :

High school diploma or equivalent.

Prior experience in a leadership or supervisory role is preferred.

Possession of or willingness to obtain a valid Class 3 driver’s license (or higher) and compliance with all DOT regulations.

Union experience is an asset.

A SAFETY-FIRST mindset with a proactive approach to workplace safety.

Self-motivated with a strong ability to take initiative.

Must be able to pass all pre-employment requirements

What You’ll Get From Us :

Competitive Wages

Retirement Plan with company match; let us help you save for your future

Perks, perks, perks! Employee Assistant Program, Scholarship Opportunities for kids, Employee Stock Purchase Plan

Insurance : Life, Short Term / Long Term Disability