Operations Specialist II Financial Services Processing

Edward Jones; Mississauga; On-site; CAD 52,000 - 76,000; Full time

Job summary

Edward Jones in Mississauga is seeking an Operations Specialist II to support cheque deposits, wire transfers, and in-office processing within the Canada Operations team. Onsite 5 days a week, you will handle mail, coordinate with branch offices, and ensure procedures comply with regulations while delivering excellent client service.

Bachelor’s degree preferred; strong Excel and data-entry skills required; ability to multi-task and work with teammates to drive efficiency.

Qualifications

• Bachelor’s degree preferred; college diploma or equivalent may be considered.
• Proven experience coordinating and processing mail and courier deliveries.
• Strong Excel, data entry, and data analysis skill set.
• Strong customer service and multitasking abilities.
• Excellent written, verbal and phone communication skills.
• Strong decision-making skills; able to adapt to change.

Responsibilities

• Process cheque deposits/issuance, wire transfers, mail and other in-office processing.
• Coordinate with branch offices and other departments; support client service goals.
• May handle escalations; escalate to SME or leader as needed.
• Promote compliance with regulations and current policies; share knowledge.
• Provide friendly support and reliable solutions; work independently and in a team.

Skills

Excel

Data entry

Data analysis

Customer service

Multitasking

Communication

Decision making

Education

Bachelor’s degree preferred

College diploma or equivalent

Job description

Edward Jones in Mississauga is seeking an Operations Specialist II to support cheque deposits, wire transfers, and in-office processing within the Canada Operations team. Onsite 5 days a week, you will handle mail, coordinate with branch offices, and ensure procedures comply with regulations while delivering excellent client service.

Bachelor’s degree preferred; strong Excel and data-entry skills required; ability to multi-task and work with teammates to drive efficiency.