Operations Specialist

Skillhub Solutions Inc.; Vaughan; On-site; CAD 65,000 - 90,000; Full time

Job summary

Skillhub Solutions Inc. in Woodbridge, Ontario is seeking an experienced operations and logistics professional to support day-to-day inventory, purchasing, and order execution for a product-based business.

The role coordinates shipments across multiple warehouse locations and leads an operations and customer service team. The position involves direct inventory planning, PO management, freight coordination, order processing, returns handling, and performance improvement initiatives to optimize

Responsibilities

• Direct inventory planning and replenishment across warehouse sites.
• Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs; follow up on open orders and incoming shipments.
• Coordinate domestic and international freight with suppliers, freight forwarders, customs partners, and warehouses.
• Monitor inbound deliveries and resolve delays, shortages, damaged freight, and order discrepancies.
• Oversee order processing through final delivery, ensuring accurate and timely shipments.
• Manage returns, warranty matters, product replacements, credits, and service escalations.
• Review inventory performance and identify opportunities to improve stock levels, warehouse flow, freight spending, and fulfilment efficiency.
• Improve workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service.
• Establish and track operational measures for stock accuracy, shipping, freight, returns, and service quality.
• Lead, coach, and develop the operations and customer service team.

Job description

Support day-to-day inventory, purchasing, logistics, and order execution for a product-based business in Woodbridge, Ontario. The role coordinates shipments and fulfilment across multiple warehouse locations and leads an operations and customer service team.

Responsibilities

• Direct inventory planning and replenishment across warehouse sites.
• Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs; follow up on open orders and incoming shipments.
• Coordinate domestic and international freight with suppliers, freight forwarders, customs partners, and warehouses.
• Monitor inbound deliveries and resolve delays, shortages, damaged freight, and order discrepancies.
• Oversee order processing through final delivery, ensuring accurate and timely shipments.
• Manage returns, warranty matters, product replacements, credits, and service escalations.
• Review inventory performance and identify opportunities to improve stock levels, warehouse flow, freight spending, and fulfilment efficiency.
• Improve workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service.
• Establish and track operational measures for stock accuracy, shipping, freight, returns, and service quality.
• Lead, coach, and develop the operations and customer service team.