Operations Scheduler - Full Time

Paladin Security; Windsor; On-site; CAD 38,000 - 45,000; Full time

Job summary

A leading company in security services is seeking an Operations Scheduler for a full-time 3rd shift position in Windsor. Responsibilities include coordinating schedules, communicating with clients and staff, and managing security incidents. Candidates must demonstrate strong leadership and organizational skills, be adaptable, and possess proficiency in scheduling software.

Benefits

Opportunities for Growth & Advancement

Extensive Paid Industry Training

Qualifications

• Proven ability to build strong relationships with clients and staff.
• Strong strategic thinking and facilitation skills are essential.
• Must be proficient in using computers and willing to learn software.

Responsibilities

• Communicate information to clients and security staff effectively.
• Manage scheduling and updates to the Security Incident database.
• Dispatch security staff as per requirement.

Skills

Communication

Leadership

Organizational

Customer Service

Multi-tasking

Education

Experience in scheduling, administration or security supervision

Tools

ADP

WinTeam Scheduling Software

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements Position: Operations Scheduler

City: Windsor

Status: Full-Time

Hours: Friday (2300-0700), Saturday and Sunday (1900-0700)

Pay Rate: $18.50 / hour

Posting Date: February 20, 2025

Closing Date: March 14, 2025


Essential Job Functions:

• Communicates information to Clients and Security Staff using telecommunications systems and equipment
• Answers calls received by Security Staff and General Public and dispatches Security Staff accordingly
• Updates and maintains the Security Incident database
• Update and maintains Security Staff schedules as changes arise during shift as well as filling shifts as vacancies arise

Requirements:

• Proven ability to build and maintain strong working relationships both internally and externally
• Strong leadership, organization and facilitation skills
• Strategic Thinking
• Excellent communication skills both written and verbal
• Strong customer service and multi-tasking skills
• Creative ability to foster new and innovative ways to perform and succeed
• Ability to meet strict deadlines and flexibility in time allocation.
• Proficiency in Computer Usage, with an ability to learn Paladin’s Enterprise software
• Experience in scheduling, administration or security supervision would be considered an asset
• Be willing to work flexible hours
• Must provide proof of double vaccination
• Experience with ADP and/or WinTeam Scheduling Software a definite asset
• Ability to meet strict deadlines and flexibility in time allocation

Highlights:

• Opportunities for Growth & Advancement
• Extensive Paid Industry Training

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

This job reports to the Client Service Manager

This is a Full-Time position 3rd Shift, Weekends.

Number of Openings for this position: 1