Operations Scheduler - Full Time

Paladin Security Group Ltd; Windsor; On-site; CAD 38,000 - 42,000; Full time

Job summary

A leading security company is seeking an Operations Scheduler in Windsor, offering a role that involves managing staff schedules, communication with clients, and maintaining critical systems. The ideal candidate will have strong leadership and organizational skills, proven customer service experience, and a commitment to fostering a diverse workplace.

Benefits

Opportunities for Growth & Advancement

Extensive Paid Industry Training

Qualifications

• Proven ability to build relationships internally and externally.
• Strong leadership and organizational skills required.
• Experience in scheduling or administration is an asset.

Responsibilities

• Communicates with Clients and Security Staff using telecom systems.
• Maintains Security Staff schedules and fills shifts as needed.
• Updates the Security Incident database.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Multi-tasking

Strategic Thinking

Tools

Paladin's Enterprise software

ADP

WinTeam Scheduling Software

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Position: Operations Scheduler

City: Windsor

Status: Full-Time

Hours: Friday (2300-0700), Saturday and Sunday (1900-0700)

Pay Rate: $18.50 / hour

Posting Date: June 23, 2025

Internal Closing Date: June 30, 2025

External Closing Date: July 21, 2025

Essential Job Functions

• Communicates information to Clients and Security Staff using telecommunications systems and equipment
• Answers calls received by Security Staff and General Public and dispatches Security Staff accordingly
• Updates and maintains the Security Incident database
• Update and maintains Security Staff schedules as changes arise during shift as well as filling shifts as vacancies arise
  
  

Requirements

• Proven ability to build and maintain strong working relationships both internally and externally
• Strong leadership, organization and facilitation skills
• Strategic Thinking
• Excellent communication skills both written and verbal
• Strong customer service and multi-tasking skills
• Creative ability to foster new and innovative ways to perform and succeed
• Ability to meet strict deadlines and flexibility in time allocation.
• Proficiency in Computer Usage, with an ability to learn Paladin's Enterprise software
• Experience in scheduling, administration or security supervision would be considered an asset
• Be willing to work flexible hours
• Must provide proof of double vaccination
• Experience with ADP and/or WinTeam Scheduling Software a definite asset
• Ability to meet strict deadlines and flexibility in time allocation
  
  

Highlights

• Opportunities for Growth & Advancement
• Extensive Paid Industry Training
  
  

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.