Operations Resource Coordinator

J.D. Irving, Limited; Saint John; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for an Operations Resource Coordinator to join their dynamic team in Saint John. This role is perfect for a motivated individual who thrives in a fast-paced environment and excels at multi-tasking. You will coordinate and dispatch equipment and operators while ensuring excellent customer service. If you have a Bachelor's degree in Mechanical or Civil Engineering and possess strong organizational and communication skills, this is an exciting opportunity to contribute to a collaborative team and make a significant impact in the transportation sector.

Qualifications

• 1-3 years of dispatch experience in a transportation environment is an asset.
• Ability to work under pressure and time constraints.

Responsibilities

• Coordinate, confirm and dispatch all equipment and operators.
• Process customer requests for equipment based on availability.
• Manage scheduling conflicts to minimize customer impact.

Skills

Multi-tasking

Customer Service Skills

Communication Skills

Organizational Skills

Time Management Skills

Willingness to Learn

Education

Bachelor’s Degree in Mechanical or Civil Engineering

Tools

Microsoft Office Suite

JD Edwards/E1

Job description

We are currently seeking applicants for the position of Operations Resource Coordinator to join our dynamic team in Saint John, New Brunswick. The successful applicant will be a skilled multi-tasker that is highly-motivated and likes to work in a fast-paced team environment. You will be quick on your feet and able to handle challenges as they arise, while effectively prioritizing your workload.

Qualifications

• Education Required: Bachelor’s Degree, Mechanical or Civil Engineering is an asset
• Years of Experience Required: 1-3 years of dispatch experience in a transportation environment is an asset
• Ability to multi-task and willingness to learn
• Can-Do attitude
• Excellent customer service skills
• Solid interpersonal, communication (verbal and written), organizational, and time management skills
• Proficient with Microsoft Office Suite
• JD Edwards/E1 knowledge an asset
• Ability to work with minimal supervision under pressure and time constraints in a stressful environment

Responsibilities

• Coordinate, confirm and dispatch all equipment and operators.
• Process customer requests for equipment and operators based on availability.
• Line up operators to jobs based on qualifications and skill set.
• Manage scheduling conflicts, as required, to minimize impact to the customer.
• Collaboratively manage workforce levels to meet business needs.
• Ensure all pertinent system information is entered accurately and in a timely way to assist in managing the payroll and billing process.
• Collaborate with Maintenance department to coordinate maintenance on branch equipment.