Operations Officer II

Robertson & Company Ltd.; Toronto; Hybrid; CAD 30,000 - 41,000; Full time

Job summary

Robertson & Company Ltd. in Toronto, ON, is seeking an Operations Officer II to support an existing vacancy on a 12-month contract with possible extension or conversion.

The role is hybrid with typical business hours Monday to Friday, 10 AM to 6:30 PM, or 8:30 AM to 5 PM, and pays $26 per hour. You will assist the wealth line of business with cash in/out requests, process transactions across multiple applications, and manage high-volume processing within SLA guidelines.

Qualifications

• University Graduate degree required.
• 2-4 years of banking/financial required.
• Customer service experience.
• Microsoft 365 proficiency- Outlook, Word and Excel.
• Experience with excel spreadsheet management.

Responsibilities

• Assist wealth LOB with cash in/out requests, process on various applications, handle high-volume transactions to meet SLA.

Skills

Customer service

Microsoft 365

Education

University graduate degree

Tools

Microsoft 365

Job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction

Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 12 months with potential with to extend or convert

Pay Rate: $26 per hour

Location: Toronto, ON

Location Type: Hybrid

Business Hours: Monday – Friday, 10 AM to 6:30, or 8:30 AM to 5 PM

Job Responsibilities

• Helping the wealth LOB with cash in and cash out requests, processing requests on various applications, high volume processing transactions, SLA based.

Experience & Qualification Requirements

• University Graduate degree required.
• 2-4 years of banking/financial required.
• Customer service experience.
• Microsoft 365 proficiency- Outlook, Word and Excel.
• Experience with excel spreadsheet management.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.