Operations & Office Supervisor - Dispatch & Admin

The Scotts Miracle-Gro Company; Airdrie; On-site; CAD 54,000 - 72,000; Full time

Job summary

Scotts Miracle-Gro Company is seeking an Office Manager in Alberta. The role directs office staff, handles payroll reporting, and maintains records for production, inventory, and finances. You will liaise with drivers and customers to ensure on-time deliveries and proper dispatch of orders.

You will supervise 3+ staff, support accounts payable/receivable, and coordinate admin duties while maintaining compliance with company procedures and safety requirements.

Qualifications

• Three to five years of office experience in a manufacturing or warehouse setting.
• Supervisory experience managing a team of 3+ individuals.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office or Google Office software.
• Customer service orientation and strong organizational abilities.

Responsibilities

• Supervises and directs office staff; assigns work and trains employees.
• Maintains personnel records, payroll reporting, and data records for production and inventory.
• Manages accounts payable/receivable and related reconciliations.
• Directs administrative support, data entry, filing, reporting, and phone inquiries.
• Coordinates order entry, dispatch, and shipping documents; communicates with drivers and customers.
• Ensures timely product deliveries and supports health & safety activities.

Skills

Leadership

Customer service

Communication

Organizational skills

Multitasking

Tools

Microsoft Office

Google Workspace

TMS software

Job description

Scotts Miracle-Gro Company is seeking an Office Manager in Alberta. The role directs office staff, handles payroll reporting, and maintains records for production, inventory, and finances. You will liaise with drivers and customers to ensure on-time deliveries and proper dispatch of orders.

You will supervise 3+ staff, support accounts payable/receivable, and coordinate admin duties while maintaining compliance with company procedures and safety requirements.