Operations Office Manager — Production & Dispatch

Hawthorne Gardening Co.; Airdrie; On-site; CAD 55,000 - 75,000; Full time

Job summary

Scotts Miracle-Gro in Alberta, Canada seeks an Office Manager to lead a small team and oversee a broad range of administrative functions, including customer service, payroll reporting, and records management. You will coordinate data for production and inventory, handle accounts payable/receivable, and ensure timely product deliveries while maintaining compliance with company procedures.

You will supervise 3+ staff, train and evaluate performance, and liaise with drivers, customers, and internal

Qualifications

• 3–5 years of office experience in a manufacturing or warehouse environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office suite or Google Workspace.

Responsibilities

• Supervise office staff; assign work, interview and train employees.
• Process orders, maintain payroll records, and manage AP/AR.
• Prepare shipping documents and coordinate freight with carriers.
• Maintain personnel records, OSHA logs, and inventory data.
• Support Health & Safety program and coordinate with departments.

Skills

Written communication

Verbal communication

Organizational skills

Multitasking

Customer focus

Tools

Microsoft Office

Google Workspace

Job description

Scotts Miracle-Gro in Alberta, Canada seeks an Office Manager to lead a small team and oversee a broad range of administrative functions, including customer service, payroll reporting, and records management. You will coordinate data for production and inventory, handle accounts payable/receivable, and ensure timely product deliveries while maintaining compliance with company procedures.

You will supervise 3+ staff, train and evaluate performance, and liaise with drivers, customers, and internal