Operations manager, restaurant

Bake Chef Co.; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

Bake Chef Co. is seeking an Operations Manager to oversee daily restaurant operations at our Calgary location. You will plan services, set procedures, manage cash and inventories, and ensure compliance with health and safety standards.

The role requires 2–3 years of relevant experience, a College/CEGEP education, and strong customer service and leadership skills. This is an on-site position with opportunities in supplier negotiation, marketing involvement, and team supervision.

Qualifications

• College/CEGEP diploma or equivalent is required.
• 2 years to less than 3 years of experience in similar roles.
• On-site work with no remote option.

Responsibilities

• Plan and organize daily operations.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Skills

Operations planning

Inventory management

Customer service

Team leadership

Health & safety

Education

College/CEGEP

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College/CEGEP

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

SUPERVISION

• Staff in various areas of responsibility

ADDITIONAL INFORMATION

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Work under pressure
• Repetitive tasks
• Attention to detail

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Excellent written communication
• Organized
• Team player