Operations Manager, Full time, Countryside

Extendicare; Northeastern Ontario; On-site; CAD 85,000 - 110,000; Full time

Job summary

Extendicare is seeking an Operations Manager to lead all business and administrative functions in a long-term care home, reporting to the Executive Director and leadership team. You will mentor administrative staff and ensure smooth daily operations with a focus on compliance and efficiency.

The role emphasizes financial management, payroll, scheduling, benefits, and workforce administration while fostering a welcoming environment for residents, families, and employees.

Responsibilities

• Oversee payroll, scheduling, benefits and HR processes for staff.
• Manage resident billing and collections to ensure timely payments.

Job description

Job Description

Operations Manager

Mission

As the Operations Manager, you will contribute to Extendicare’s purpose of Helping
People Live Better by leading all business and administrative functions in a long-
term care home. You will lead and mentor administrative staff while working closely
with the Executive Director and leadership team to support the home’s daily
operations. This role is accountable for the home’s financial management, payroll
and benefits, scheduling and workforce administration, and other key administrative
processes, with a focus on compliance with company and regulatory requirements.
Through your leadership and problem-solving skills, you will drive efficiencies and
foster a welcoming environment for residents, families, and employees.

Key Outcomes

• Ensure accurate and timely completion of key Human Resource (HR) processes, including employee lifecycle updates, bi-weekly payroll, scheduling, and benefits. Serve as the in-home subject matter expert for these functions.
• Oversee resident billing accounts and collection processes to ensure timely payments and accurate