Operations Manager (Commercial Real Estate)

Hays; Dartmouth; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in the real estate sector seeks an Operations Manager for its Dartmouth portfolio. This role entails managing the daily operations of a diverse commercial real estate portfolio, ensuring operational excellence and tenant satisfaction. The ideal candidate should have a strong background in property management, with experience in building systems and vendor coordination. Competitive compensation, including a discretionary bonus and comprehensive benefits package, is offered.

Benefits

Discretionary annual bonus

3 weeks vacation + 5 sick days annually

Health Spending Account

RRSP matching program

Qualifications

• Minimum 2 years of experience in commercial property or facilities management.
• Strong understanding of building systems like HVAC and plumbing.
• Excellent communication skills, both written and verbal.

Responsibilities

• Oversee daily operations across multiple commercial properties.
• Manage preventative maintenance and respond to repairs.
• Coordinate with vendors and ensure tenant satisfaction.

Skills

Communication

Time management

Organizational

Education

2 years of experience in commercial property management

Tools

Microsoft Office Suite

Building management systems

Job description

Manager at Hays - Recruiting expert in the greater Montreal Area in Real Estate Management | Executive Search | Retained Search | Contingent Search

OPERATIONS MANAGER – COMMERCIAL REAL ESTATE

Location: Dartmouth, Nova Scotia

POSITION OVERVIEW

The Operations Manager is responsible for overseeing the day-to-day operations and maintenance of a diverse commercial real estate portfolio in Dartmouth, Nova Scotia. This includes approximately 700,000 sq. ft. of office space and multiple retail strip centers, serving over 150 tenants. The role focuses on operational excellence, safety, environmental responsibility, and tenant satisfaction. The ideal candidate is hands-on, detail-oriented, and capable of managing both technical and administrative functions while coordinating with vendors and supporting in-house staff.

KEY RESPONSIBILITIES

• Oversee daily operations across three commercial properties, ensuring optimal performance of building systems and tenant satisfaction.
• Perform and coordinate basic maintenance tasks and vendor services (e.g., signage, minor repairs).
• Manage preventative maintenance and respond to unscheduled repairs for HVAC, plumbing, lighting, electrical, and life safety systems.
• Maintain accurate logs and records for building equipment and maintenance vehicles.
• Coordinate monthly fire alarm testing and inspections of life safety systems.
• Respond to tenant service requests promptly and professionally.
• Monitor and manage building systems, including energy management and door access systems.
• Conduct environmental inspections and prepare required documentation.
• Participate in a rotating on-call schedule for after-hours emergencies.
• Support tradespeople and vendors on-site, ensuring clear communication with tenants.
• Stay current on industry best practices, legislative changes, and emerging technologies.
• Attend monthly operations meetings and contribute to performance improvement strategies.
• Ensure compliance with all Health & Safety protocols and complete required training.
• Maintain a professional demeanor in all interactions with tenants, vendors, and colleagues.

QUALIFICATIONS

• Minimum 2 years of experience in commercial property or facilities management (retail or office preferred; hotel facilities experience also considered).
• Strong understanding of building systems (HVAC, electrical, plumbing) and general maintenance.
• Experience working with contractors and vendors.
• Proficient in Microsoft Office Suite and building management systems.
• Strong organizational and time management skills with the ability to multitask.
• Excellent communication skills, both written and verbal.
• Knowledge of safety protocols and compliance regulations.
• Ability to work independently and collaboratively with a team.

COMPENSATION & BENEFITS

• Discretionary annual bonus
• 3 weeks vacation + 5 sick days annually
• Health Spending Account
• RRSP matching program

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering, General Business, and Management

• Industries

  Real Estate and Facilities Services

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