Operations Manager

TST-CF Express; Mississauga; Presencial; CAD 85.000 - 110.000; Jornada completa

Descripción de la vacante

TST-CF Express is seeking an Operations Manager for our Toronto terminal, overseeing a high-volume dock and driving efficiency, safety, and KPI performance. The role requires strong leadership, union environment experience, and a proactive, problem-solving mindset.

Responsibilities include leading the dock team, coordinating HUB sort operations, and ensuring staffing and equipment align with budget and volumes. Apply to contribute to continuous improvement across departments.

Formación

• 5–7 years of transportation and management experience.
• College or University degree preferred.
• Experience managing in a union environment is an asset.
• Strong team-building and leadership abilities.
• Adaptable to change with excellent communication and problem-solving skills.

Responsabilidades

• Lead dock team to meet KPIs and ensure safety.
• Ensure HUB sort operations stay on schedule.
• Oversee inbound freight processing by city P&D drivers.
• Maintain staffing and equipment aligned with volumes and budget.
• Provide daily KPI reporting.
• Collaborate with other departments for continuous improvement.

Conocimientos

Team leadership

Adaptability

Problem solving

Customer service

Communication

Integrity

Lead by example

Educación

College/University degree

Descripción del empleo

TST-CF Express has been an industry leader for over 98 years, specializing in Less Than Truckload (LTL) Freight. TST-CF Express is located across Canada wide, and through its strategic partnerships provides transportation services across North America.

We are currently looking to hire an Operations Manager reporting to the Regional Operations Manager. This position is responsible for the efficient operation of a high-volume dock within the Toronto terminal, with a strong emphasis on candidates who have previous dock leadership experience.

Responsibilities:

• Leads and inspires the dock team to achieve operational goals and KPIs
• Promotes and fosters a strong Employee Health and Safety culture
• Ensures HUB sort operations operate on time maintaining network schedule
• Processes all inbound freight handled by city P&D drivers in a timely basis
• Maintains appropriate staffing/equipment levels that are aligned with volumes and budget
• Ensures that the team reaches Weights and Inspection goals
• Provides daily accurate reporting of KPIs and activities
• Monitors and checks dock processes frequently to ensure quality and compliance
• Delivers strong effective communication to all members of the team
• Mentors, coaches and develops their team for success
• Coordinates building and yard maintenance
• Collaborates with other departments in the spirit of continuous improvement
• Complies with all Corporate policies and procedures

Qualifications:

• Minimum of 5-7 years of transportation and management experience; College or University Degree preferred
• Managing in a union environment an asset
• Possesses strong Team building skills. Is present and engaged with all teams and shifts
• Demonstrates the ability to adapt well to change
• Excellent practical approach to problem solving
• Customer service oriented
• Excellent communication skills, both verbal and written
• Possesses exceptional personal integrity and strong values
• Has the courage and conviction to do “the right thing”
• Leads by example, results driven

Interviews will be determined by the applicant’s qualifications, experience and information supplied on the resume. Only qualified candidates will be contacted for an interview.

TST-CF Express is committed to Employment Equity and encourages applications from all qualified individuals, including aboriginal peoples, persons with disabilities and visible minorities.