Operations Manager

Wajax Limited; London; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Career path

Job summary

Robertson Electric Wholesale, a leading electrical distributor in Canada and part of the Sonepar Group, seeks an Operations Manager to oversee Warehouse, Counter and Inside Sales operations. You will lead daily activities for ~14 staff, drive customer satisfaction, maintain facilities, and ensure safe, compliant processes across the operation.

Ideal candidates bring 3+ years in wholesale distribution, strong organizational and leadership skills, and proficiency with MS Office and inventory

Qualifications

• Experience working in the electrical industry.
• 3+ years’ experience managing wholesale distribution operations.
• Excellent organizational, prioritization and time management skills.
• Excellent communication skills, both written and verbal.
• Ability to operate under time pressure, co-ordinate staff and organize work schedules.
• A high level of motivation, self-management, and effective interpersonal skills.
• Intermediate computer skills and knowledge: Familiar with Microsoft office and inventory systems.
• Good housekeeping habits.
• Interviewing experience and evaluation experience.
• Excellent record keeping, accuracy and timeliness.

Responsibilities

• Oversees day to day operations of Warehouse, Counter and Order Desk (Inside Sales) approximately 10 people.
• Manage Customer relationships by understanding expectations and working consistently to achieve them.
• Overseeing customer service functions of the Order Desk (Inside Sales) and Counter associates, approximately 4 people.
• Maintain facility, equipment, inventory, support equipment and tooling in a safe and efficient manner.
• Ensures the efficient and safe operation of all material handling equipment to ensure compliance with Federal Legislation & Provincial.
• Maintain stock levels and notifies the Purchasing Department of obsolete or slow moving stock for disposal.
• Oversees the staff and ensures stock is rotate carefully and efficiently.
• Maintain a neat and efficient operation within the budgetary limits set by management and promote a harmonious relationship between those employees supervised by the Warehouse Manager and others of the company.
• Conduct yearly reviews.
• Maintain confidentiality of company records.
• New duties may be added to this description with proper explanation at any time.

Skills

Operations management

Communication

Time management

Leadership

Staff coordination

Tools

MS Office

Inventory systems

Job description

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position

The Operations Manager is responsible for managing day to day operations of Warehouse as well as Counter and Order Desk (Inside Sales). The Operations Manager is also responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Major Responsibilities

Oversees day to day operations of Warehouse, Counter and Order Desk (Inside Sales) approximately 10 people.

Manage Customer relationships by understanding expectations and working consistently to achieve them

Overseeing customer service functions of the Order Desk (Inside Sales) and Counter associates, approximately 4 people.

Maintain facility, equipment, inventory, support equipment and tooling in a safe and efficient manner.

Ensures the efficient and safe operation of all material handling equipment to ensure compliance with Federal Legislation & Provincial.

Maintain stock levels and notifies the Purchasing Department of obsolete or slow moving stock for disposal

Oversees the staff and ensures stock is rotate carefully and efficiently.

Maintain a neat and efficient operation within the budgetary limits set by management and promote a harmonious relationship between those employees supervised by the Warehouse Manager and others of the company.

Conduct yearly reviews.

Maintain confidentiality of company records.

New duties may be added to this description with proper explanation at any time.

Skills and Qualifications

Experience working in the electrical industry

3+ years’ experience managing wholesale distribution operations

Excellent organizational, prioritization and time management skills

Excellent communication skills, both written and verbal

Ability to operate under time pressure, co-ordinate staff and organize work schedules

A high level of motivation, self-management, and effective interpersonal skills

Intermediate computer skills and knowledge: Familiar with Microsoft office and inventory systems.

Good housekeeping habits

Interviewing experience and evaluation experience

Excellent record keeping, accuracy and timeliness.

We offer a competitive salary, plus a full set of benefits, including:

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

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