Operations Manager

Sonepar Canada, Inc.; London; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits program

RRSP matching

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Life Insurance

Disability insurance

Job summary

Robertson Electric Wholesale is a Canadian electrical distributor and part of the Sonepar Group. The company seeks an Operations Manager to supervise Warehouse, Counter and Inside Sales operations, driving productivity, safety and customer satisfaction.

You will lead a team of about 10 in Warehouse and 4 in Inside Sales, focusing on process improvements and budget adherence. Qualified candidates bring 3+ years in wholesale distribution, electrical industry experience, and strong organizational,

Qualifications

• Experience in the electrical distribution/wholesale sector.
• 3+ years’ experience managing wholesale distribution operations.
• Excellent organizational, prioritization and time-management skills.
• Strong written and verbal communication abilities.
• Ability to operate under time pressure and coordinate staff schedules.
• Motivated, self-managed with strong interpersonal skills.
• Proficient with Microsoft Office and inventory systems.
• Good housekeeping habits and reliable record keeping.
• Interviewing and evaluation experience.

Responsibilities

• Oversees day-to-day operations of Warehouse, Counter and Order Desk (Inside Sales) with ~10 staff.
• Manage customer relationships and ensure alignment with expectations.
• Oversee customer service functions of the Order Desk and Counter staff (~4 people).
• Maintain facility, equipment, inventory, support equipment and tooling safely and efficiently.
• Ensure safe operation of material handling equipment and regulatory compliance.
• Maintain stock levels and coordinate obsolete/slow-moving stock disposal.
• Oversee stock rotation and efficient operations within budgetary limits.
• Conduct yearly reviews and maintain confidentiality of company records.
• Adapt duties as needed with proper explanation.

Skills

Electrical industry experience

Organizational skills

Time management

Communication skills

Staff coordination

Microsoft Office

Inventory systems

Housekeeping

Interviewing experience

Record keeping

Tools

Microsoft Office

Inventory systems

Job description

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Brand: Robertson

About Us:

Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Scope of the Position

The Operations Manageris responsible formanaging day to day operations ofWarehouse as well as Counter and Order Desk (Inside Sales). The Operations Manager is also responsible for ensuring and improving the performance, productivity, efficiency, and profitability of departmental and organizational operations through the provision of effective methods and strategies.

Major Responsibilities

• Oversees day to day operations of Warehouse, Counter and Order Desk (Inside Sales) approximately10people.
• Manage Customer relationships by understanding expectations and working consistently to achieve them
• Overseeing customer service functions of the Order Desk (Inside Sales) and Counter associates, approximately4people.
• Maintain facility, equipment, inventory, supportequipmentand tooling in a safe and efficient manner.
• Ensures the efficient and safe operation of all material handling equipment to ensure compliance with Federal Legislation& Provincial.
• Maintain stock levels and notifies the Purchasing Department of obsolete orslow movingstock for disposal
• Oversees the staff and ensures stock is rotate carefully and efficiently.
• Maintain a neat and efficient operation within the budgetary limits set by management and promote a harmonious relationship between those employees supervised by the Warehouse Manager and others of the company.
• Conduct yearly reviews.
• Maintain confidentiality of company records.
• New duties may be added to this description with proper explanation at any time.

Skills and Qualifications

• Experience working in the electrical industry
• 3+ years’ experience managing wholesale distribution operations
• Excellent organizational, prioritization and time management skills
• Excellent communication skills, both written and verbal
• Ability tooperateunder time pressure, co-ordinate staff and organize work schedules
• A high levelof motivation, self-management, and effective interpersonal skills
• Intermediate computer skills and knowledge: Familiar with Microsoft office and inventory systems.
• Good housekeeping habits
• Interviewing experience and evaluation experience
• Excellent record keeping, accuracy and timeliness.

We offer a competitive salary, plus a full set of benefits, including:

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Social Media:

Website: https://robertson-electric.com/

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.