Operations Leader, Meter & Inspection Services (Hybrid)

Nova Scotia Power; Halifax; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Flexibility – remote day

Health & wellbeing benefits

Career development

Community engagement & care

Competitive compensation

Job summary

Nova Scotia Power in Beechville, NS, is seeking an Operations Manager for Meter & Inspection Services. You will lead safe, efficient planning, scheduling, and execution of meter services, inspection services, and meter shop operations across the province.

Report to the Director of Energy Delivery Services and drive customer-focused performance while meeting regulatory obligations and budgets. Candidate will manage a high-performing team, foster safety culture, and partner across teams to deliver

Qualifications

• University degree or equivalent with leadership experience in a utility or related environment.
• 7–10 years of leadership experience with safety and customer service excellence.
• Strong leadership, communication, organizational and team development skills.

Responsibilities

• Promote a culture of safety and enforce health & safety rules and NS Power safety system.
• Ensure regulatory compliance and performance related to relevant acts and standards.
• Provide fiscal leadership, including planning and budgeting, to meet objectives.
• Identify and champion process improvement across teams to boost efficiency and outcomes.
• Support change initiatives with empathy, maintaining engagement and productivity.
• Oversee operation and maintenance of vehicles, equipment, and procedures.
• Contribute to long-term planning with work plans and budget management.
• Champion customer-first approach and meet experience targets and metrics.
• Lead and develop a high-performing team with safe practices and excellence.

Skills

Leadership

Safety governance

Regulatory compliance

Budgeting / financial management

Process improvement

People management

Change management

Customer focus

Education

University degree

Tools

ERP systems

Job description

Nova Scotia Power in Beechville, NS, is seeking an Operations Manager for Meter & Inspection Services. You will lead safe, efficient planning, scheduling, and execution of meter services, inspection services, and meter shop operations across the province.

Report to the Director of Energy Delivery Services and drive customer-focused performance while meeting regulatory obligations and budgets. Candidate will manage a high-performing team, foster safety culture, and partner across teams to deliver