Operations Leader: Data, Finance & Automation for Nonprofit

Hawthorne Lane; Saint John; On-site; CAD 118,000 - 159,000; Full time

Job summary

Hawthorne Lane is seeking an Operations Manager to lead a small team and own financial operations, workflow design, and data infrastructure. This in-person role bridges executive vision and day-to-day execution while maintaining lean processes and hands-on problem solving.

You will oversee finance workflows, vendor spend, data governance, and tool integration, delivering actionable dashboards and scalable processes for leadership.

Qualifications

• Minimum seven years in operations and management.
• Strong analytical and problem-solving skills.
• Polished communication with senior leadership.
• Team-oriented, humble, and hands-on in a lean environment.
• Able to simplify complexity and drive end-to-end initiatives.

Responsibilities

• Manage and supervise a small team, fostering collaboration.
• Drive initiatives from kickoff to delivery, controlling scope and deadlines.
• Own financial oversight: invoices, inflows/outflows, spend tracking.
• Improve vendor contracts to optimize spend.
• Lead data governance and CRM health.
• Integrate financial, communication, and project tools into workflows.
• Create dashboards and reports to inform leadership decisions.
• Identify automation opportunities to increase efficiency.
• Serve as a tech resource and roll out new tools.

Skills

Operations leadership

People management

Analytical thinking

Effective communicator

Cross-functional collaboration

Adaptability

Systems mindset

Tools

CRM

Data dashboards

Databases

AI adoption

Job description

Hawthorne Lane is seeking an Operations Manager to lead a small team and own financial operations, workflow design, and data infrastructure. This in-person role bridges executive vision and day-to-day execution while maintaining lean processes and hands-on problem solving.

You will oversee finance workflows, vendor spend, data governance, and tool integration, delivering actionable dashboards and scalable processes for leadership.