Operations Leader - Catering & Events (Equity Options)

HUNGRY; Toronto; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Health and Dental Insurance Options

Equity incentives/Stock Options

Paid and Sick Time Off

Job summary

HUNGRY is hiring an Operations Manager to drive day-to-day catering, delivery, and events across a market. You will lead a network of Captains, coordinate with Sales and Food Partner teams, and oversee hub readiness and inventory to ensure flawless execution.

You will manage direct staff, hire and train onsite teams, and maintain safety and quality standards while adapting to a fast-paced, multi-site environment.

Qualifications

• 2 to 3+ years of experience in an operations role, preferably in catering, food service, hospitality, or logistics.
• Experience directly managing and developing employees, including hiring, coaching, and performance management.
• Experience planning and coordinating a contractor-based or gig workforce and the ability to navigate contractor relations.
• Hands-on experience with live event execution and logistics management.
• Ability to manage multiple priorities and adapt quickly in a fast-paced environment.
• Working knowledge of food safety and sanitation standards.
• Ability to lift, move, and transport catering equipment and supplies as needed.
• Excellent written and verbal communication skills and the ability to collaborate with cross-functional teams.

Responsibilities

• Own day-to-day execution of catering, delivery, and event operations across the assigned market.
• Plan and coordinate the local network of Captains — most of whom engage with HUNGRY as independent contractors.
• Recruit and onboard Captains into the local market and connect them with training.
• Partner with Sales and Food Partner Management for smooth handoffs from booking to execution.
• Oversee hub readiness, stock, inventory, and dispatch flow; ensure market cleanliness and organization.

Skills

Operations management

People management

Contractor coordination

Event logistics

Cross-functional collaboration

Communication skills

Time management

Problem solving

Job description

HUNGRY is hiring an Operations Manager to drive day-to-day catering, delivery, and events across a market. You will lead a network of Captains, coordinate with Sales and Food Partner teams, and oversee hub readiness and inventory to ensure flawless execution.

You will manage direct staff, hire and train onsite teams, and maintain safety and quality standards while adapting to a fast-paced, multi-site environment.