Operations Lead - Full Time

LVMH; Vancouver; On-site; CAD 31,000 - 39,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Competitive benefits program

Learning and development initiatives

Job summary

Sephora Canada is seeking a Store Manager at BC-Oakridge Park (1582) in Vancouver for a full-time role. You will lead store operations, oversee inventory, and ensure merchandising standards while coaching staff and delivering exceptional client experiences.

The role requires 1–3 years in a similar environment, strong leadership, time management, and problem-solving skills. A competitive compensation and benefits program accompanies the opportunity.

Qualifications

• 1–3 years of experience in a similar role at a comparable volume store or equivalent internal experience.
• Proven ability to influence peers and provide feedback.
• Strong store operations skills.
• Effective time management and problem-solving abilities.

Responsibilities

• Lead the operations of the store and ensure execution of all operations-focused processes.
• Manage store inventory, including shipping, receiving, and returns, with cycle counts.
• Oversee visual merchandising and on-stage visuals per company standards, coordinating cleaning crews as needed.
• Manage budget and quantity of supplies, testers and samples.
• Participate in performance management and provide timely feedback for improvement.
• Act as Manager on Duty, engage with Beauty Advisors and clients on the sales floor.
• Develop budget strategies by understanding sales, staffing, payroll, and controllable expenses.

Skills

Store operations

Inventory management

Leadership

Time management

Problem solving

Client engagement

Job description

Job Information

• Job ID: 298883
• Store Name/Number: BC-Oakridge Park (1582)
• Address: 650 West 41st Ave Unit # 3340, Vancouver, BC V5Z 2M9, Canada (CA)
• Full Time/Part Time: Full Time
• Position Type: Regular
• Vacancy Status: This position is for an existing, open vacancy

Your role at Sephora

• Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on-stagevisuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
• Develop budget strategies.Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…

• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem-solving skills.

Meaningful Rewards

• The compensation ranges between CAD$22.85 - CAD$28.55/hr.
• In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition.
• The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
• Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
• As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.