Operations Coordinator (Operations)

Guardteck; Burnaby; On-site; CAD 60,000 - 75,000; Full time

Job summary

Guardteck Security, a leading security services company, is seeking a Full-Time Operations Coordinator in Burnaby. This role involves overseeing daily security operations, ensuring adequate staffing, and maintaining quality standards while fostering a collaborative service environment. Ideal candidates will possess strong leadership and problem-solving skills, along with a commitment to safety and operational excellence.

Benefits

Employee perks to enhance experience and engagement

Access to training and career growth opportunities

Qualifications

• 2 years of management or operational coordinator experience required.
• Experience in a high-growth or entrepreneurial environment.
• Flexibility in managing tight deadlines and multiple priorities.

Responsibilities

• Coordinate and supervise daily security operations across multiple facilities.
• Ensure adequate staffing levels and quality service standards.
• Monitor day-to-day site performance and operational compliance.

Skills

Honesty

Discipline

Commitment

Attention to Detail

Proactive Problem Solving

Emotional Intelligence

Strong Communication Skills

Collaboration

Leadership

Education

Valid BC Class 5 Driver's License

Valid BC Security License

Tools

Microsoft Office

Warehouse Management System

Job description

Guardteck Security is a large security services company operating throughout Canada. We believe delivering service that exceeds every expectation starts by employing the very best people. We train them well treat them well and its reflected in their attitude and performance. We enjoy our work and it shows in everything we do.

Our core belief is that security services are a commitment to our communities wellbeing and prosperity. This ethos resonates in our inclusive and diverse work culture which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equalopportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles but to create a space that allows everyone irrespective of their background to express themselves and grow.

We are currently seeking a FullTime Operations Coordinator to join our Guardteck team in Burnaby BC. This person must have experience in the Security industry and be based in the Lower Mainland.

Enjoy access to training and work opportunities in the many sectors of Guardteck services as well as employee perks that show our employees that we value their service and are continually looking for new ways to improve your experience with the company.

The Operations Coordinator reporting to the Operations Manager is responsible for coordinating and supervising daily security operations across multiple facilities and locations on Vancouver Island This is an administrative and support position requiring the incumbent to balance the administrative functions of the office with operational support for field personnel and management. Additionally the Operations Coordinator is responsible for ensuring the health and safety of various sites and their service teams adequate staffing levels quality service levels and attending to related client requests and stakeholder requests

Flexibility is required to accommodate 24hour security operations including training during various shifts. Additionally the role involves collaborating with the Dispatch Team to facilitate seamless communication and support for all Kandor Employees and clients.

General Duties and Responsibilities :

• Supervise all daily operations and monitor daytoday site performance
• Ensure the service team is meeting quality standards based on the scope of work
• Ensure staffing levels are adequate
• Ensure team members are trained based on standard operating procedures
• Liaise with Site Managers and key stakeholders on any operational requirements changes and / or updates
• Ensure that Sites have everything they need to succeed : staffing uniforms equipment supplies consumables etc.
• Monitor and approve incoming CRFs to ensure compliance and accuracy
• Assist mobile supervisors with daytoday operations
• Prepare operational reports perform process evaluations and support SOP and training material development
• Responsible for contractor onboarding and compliance
• Scheduling and data management

Knowledge Skills Experience and Education :

• Ability to work independently and collaboratively as part of a team.
• 2 years of management or operational coordinator experience
• Honesty discipline and commitment
• Valid BC Class 5 drivers license
• Valid BC Security license
• Excellent written and verbal communication skills
• Strong problemsolving skills attention to detail
• Ability to maintain confidentiality and discretion
• Proven ability to influence and lead people
• Experience managing tight deadlines and multiple priorities
• Experience in a highgrowth or entrepreneurial environment
• Flexibility in emotional intelligence to create buyin and engagement.
• Commitment to continuous selfdirected learning and staying current with best practices
• Ability to create an engaging service environment
• proficient in Microsoft office
• Proactive approach to problem solving
• Business and operational minded

This is a FullTime position 1st Shift .

Number of Openings for this position : 1

Required Experience :

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

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