Operations Coordinator – Luxury Property Services (Whistler)

Whistler Platinum Reservations Ltd.; Whistler; On-site; CAD 36,000 - 39,000; Full time

Benefits offered by this job

Ski pass

Lifestyle spending allowance

Extended health benefits

Regular staff events

Flexible scheduling

Discounts on local experiences

Job summary

Whistler Platinum Reservations Ltd. seeks an Operations Coordinator to keep day-to-day operations running smoothly in Whistler, BC. The role involves coordinating housekeeping, maintenance, and guest services while ensuring properties are guest-ready and issues are resolved.

The position is full-time/year-round, with a balanced mix of in-office coordination and field support, offering competitive CAD wages and benefits such as health coverage and staff events. Relocation to Whistler is expected.

Qualifications

• Experience in an administrative, coordination, guest services, or operations role.
• Strong organization and attention to detail; ability to juggle priorities.
• Clear, professional written and verbal communication.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Solutions-focused with ownership of tasks.
• Collaborative style across fast-paced teams.
• Authorized to work in Canada; relocation to Whistler.
• Living in or relocating to Whistler before start date.

Responsibilities

• Be the link between the office and properties to ensure readiness and issue resolution.
• Coordinate housekeeping, inspections, maintenance, and contractors.
• Prepare daily reports on property readiness and open work orders.
• Monitor inventory of amenities and supplies; coordinate reorders.
• Keep property records and systems accurate and up to date.
• Serve as a key contact for internal/external inquiries; align priorities.
• Support seasonal initiatives and operational projects.
• Inspect homes to verify guest-readiness and report issues.
• Make deliveries to properties for guests and staff.
• Respond to guest inquiries by phone, email, and messages; coordinate with teams.

Skills

Organizational skills

Written & verbal communication

MS Office (Word, Excel, Outlook)

Proactive problem solving

Collaborative cross-team work

Work authorization in Canada

Whistler residency/relocation

Tools

Microsoft Office

Job description

Whistler Platinum Reservations Ltd. seeks an Operations Coordinator to keep day-to-day operations running smoothly in Whistler, BC. The role involves coordinating housekeeping, maintenance, and guest services while ensuring properties are guest-ready and issues are resolved.

The position is full-time/year-round, with a balanced mix of in-office coordination and field support, offering competitive CAD wages and benefits such as health coverage and staff events. Relocation to Whistler is expected.