Operations Coordinator (Admin Support)

Healthy Planet Kitchen; Mississauga; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

An amazing work environment

Comprehensive medical benefits

Exclusive employee discounts

Exciting internal growth opportunities

Career-focused continuing education

A supportive and inclusive company

GoodLife Fitness corporate membership

Job summary

Healthy Planet is seeking an Operations Coordinator in Mississauga to oversee invoicing, administrative support, and cross-department coordination. You will work with store leadership, warehouse teams, and head office to optimize processes, ensuring accurate financial documentation and smooth operations.

This role blends precision, organization, and strong communication to enhance customer and team experiences. The typical hiring range for this position is $18.50 to $20.

Qualifications

• 2+ years’ experience in retail administration, invoicing, or warehouse operations preferred
• Proficient with Microsoft Office (Excel, Word, Outlook) and retail inventory systems
• Strong attention to detail and organizational skills
• Excellent verbal and written communication abilities
• Ability to prioritize and multitask effectively in a fast-paced environment
• Self-motivated and capable of working independently as well as collaboratively
• Physically able to lift up to 40 lbs and remain active on your feet when needed
• Dependable, punctual, and a team player with a commitment to accuracy

Responsibilities

• Respond promptly to telephone, in-person, and electronic inquiries or direct appropriately
• Prepare correspondence, reports, presentations, forms, and internal documentation
• Support planning and execution of storewide and departmental meetings, projects, and events
• Liaise with vendors and other Healthy Planet stores to track orders and deliveries
• Monitor store order-related communications and respond professionally
• Maintain warehouse cleanliness, safety, and organization standards
• Assist with operational and Loss Prevention activities as required
• Manage store invoicing processes with accuracy and timeliness
• Investigate and resolve open purchase orders pending for 7+ days
• Track missing invoices older than 21 days and elevate as needed
• Coordinate store credits and communicate with Head Office Credit Department
• Maintain precise DIST001 warehouse transfer and inventory documentation
• Support inventory control on sales floor and warehouse
• Assist in receiving and shipment verification by comparing invoices to deliveries
• Completion of required Lessonly training modules
• Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
• Demonstrated commitment to attendance, punctuality, team collaboration, and reliability
• Perform additional tasks and responsibilities as assigned.

Skills

Retail administration

Attention to detail

Communication

Team collaboration

Tools

Microsoft Office

Retail inventory systems

Job description

Behind Every Great Store is a Great Coordinator.

At Healthy Planet, our Operations Coordinators are vital to ensuring seamless operations through expert management of invoicing, administrative support, and coordination across departments. This role blends precision, organization, and communication skills to maintain accuracy in financial documentation, support store logistics, and contribute to overall operational excellence.

You’ll collaborate closely with store leadership, warehouse teams, and head office departments to optimize processes that keep the business running smoothly, helping deliver an exceptional customer and team experience.

The typical hiring range for this position is $18.50 to $20. Final compensation will be determined based on the selected candidate’s experience, skill set, internal equity, and organizational needs. This posting is for an existing vacancy.

Key Responsibilities

Administrative & Operational Support

• Respond promptly to telephone, in-person, and electronic inquiries or direct appropriately
• Prepare correspondence, reports, presentations, forms, and internal documentation
• Support planning and execution of storewide and departmental meetings, projects, and events
• Liaise with vendors and other Healthy Planet stores to track orders and deliveries
• Monitor store order-related communications and respond professionally
• Maintain warehouse cleanliness, safety, and organization standards
• Assist with operational and Loss Prevention activities as required

Invoicing & Inventory Coordination

• Manage store invoicing processes with accuracy and timeliness
• Investigate and resolve open purchase orders pending for 7+ days
• Track missing invoices older than 21 days and elevate as needed
• Coordinate store credits and communicate with Head Office Credit Department
• Maintain precise DIST001 warehouse transfer and inventory documentation
• Support inventory control on sales floor and warehouse
• Assist in receiving and shipment verification by comparing invoices to deliveries

Training & Compliance

• Completion of required Lessonly training modules
• Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives
• Demonstrated commitment to attendance, punctuality, team collaboration, and reliability

Other Duties

• Perform additional tasks and responsibilities as assigned.

Qualifications and Skill Requirements

• 2+ years’ experience in retail administration, invoicing, or warehouse operations preferred
• Proficient with Microsoft Office (Excel, Word, Outlook) and retail inventory systems
• Strong attention to detail and organizational skills
• Excellent verbal and written communication abilities
• Ability to prioritize and multitask effectively in a fast-paced environment
• Self-motivated and capable of working independently as well as collaboratively
• Physically able to lift up to 40 lbs and remain active on your feet when needed
• Dependable, punctual, and a team player with a commitment to accuracy

You’ll Thrive Here If You Are…

• Detail-oriented with a passion for process improvement and operational accuracy
• Proactive and solutions-focused when tackling administrative challenges
• Friendly and professional when interacting with multiple teams and stakeholders
• Eager to learn and grow in a wellness-focused and team-oriented environment
• Dedicated to helping maintain the smooth functioning of a dynamic retail operation

What We Offer:

• An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do
• Comprehensive medical benefits and a flexible spending account for full-time permanent employees—because we care about your health and well-being
• Exclusive employee discounts on our products—treat yourself while you help others find what they love
• Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company
• Career-focused continuing education and development opportunities
• A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions
• GoodLife Fitness corporate membership discounts

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled