Operations Coordinator

Garda Security Group; Kingston; On-site; CAD 48,000 - 59,000; Full time

Benefits offered by this job

Full-time position

Comprehensive benefits

Growth opportunities

Structured safety program

Room to grow

Job summary

GardaWorld is seeking an Operations Coordinator in Kingston, Ontario to support field teams and ensure everyday operations run smoothly in a structured, regulated environment.

You will lead workforce scheduling, leave management, onboarding and training coordination, plus payroll and administrative follow-ups, collaborating with managers and staff to maintain accurate records and compliance.

Qualifications

• 1 to 3 years in coordination or operations.
• Strong organization in fast-paced environment.
• Detail-oriented and accurate.
• Proficiency with Outlook, Excel, and workforce tools.
• Fluent English; French as asset.

Responsibilities

• Coordinate scheduling, leave requests, vacations, and timesheet follow-ups.
• Follow up on invoicing, payroll adjustments, and admin tasks.
• Maintain internal systems: schedules, records, uniforms, equipment.
• Support employee file follow-ups, compliance, and procedures.
• Assist with recruitment, onboarding, and training coordination.
• Provide daily support to managers and field teams; attend operational meetings.
• Respond to ad hoc requests and urgent situations.

Skills

Coordination

Operations

Administration

Workforce support

Communication

English proficiency

Independent working

Team collaboration

Tools

Microsoft Outlook

Excel

Workforce management systems

UKG/Kronos/ADP

Job description

Operations Coordinator

Kingston, Ontario, CA

Join GardaWorld. Make a Difference.

GardaWorld is seeking an Operations Coordinator to support field teams and help ensure smooth day-to-day operations in a structured, fast-paced, and highly regulated environment.

As an Operations Coordinator, you will play a key role in workforce scheduling, administrative support, compliance follow-ups, recruitment coordination, and daily operational support.

Why Choose GardaWorld?

• Full-time position with job stability
• The typical hiring range for this position is $47,700 to $58,500 per year and is specific to candidates located in this location. The salary will be determined based on your knowledge, skills and competencies, and you’ll have room to grow after you join!If you’re interested in the position but your expectations don’t fully align with the provided range, we still encourage you to apply! Considerations may be made based on your experience level.
• Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more
• Structured work environment focused on safety and compliance
• Key role at the heart of operations
• Opportunities for learning and professional development.

Key Responsibilities of the Operations Coordinator

• Coordinate workforce scheduling, leave requests, vacation planning, and timesheet follow-ups, including resolving discrepancies as needed.
• Follow up on invoicing, payroll adjustments, and related administrative tasks
• Maintain and update internal systems, including schedules, employee records, uniforms, and operational equipment tracking
• Support employee file follow-ups, including absences, employee movements, compliance requirements, and adherence to company procedures, collective agreements, and regulatory requirements
• Assist with recruitment, interviews, onboarding, and training coordination
• Provide daily support to managers and field teams, including participation in operational meetings and client follow-ups as needed
• Respond to ad hoc requests and urgent operational situations.

Qualifications and Skills for the Operations Coordinator

• 1 to 3 years of experience in coordination, operations, administration, workforce support, or a similar role;
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-volume environment
• High attention to detail and accuracy
• Proficiency with Microsoft Outlook, Excel, internet-based tools, and workforce management systems
• Strong verbal and written communication skills in English
• Ability to work independently while collaborating effectively with operational teams
• Experience in a unionized, security, or operational environment is considered an asset
• Experience with workforce scheduling tools, such as UKG, Kronos, ADP Workforce Now, or similar systems, is considered an asset
• Bilingualism in English and French is considered an asset

This posting is for a position that is currently vacant within the organization.