Operations Associate

Insight Global; Toronto; On-site; CAD 52,000 - 68,000; Full time

Job summary

Insight Global in Toronto, Canada, is hiring an Operations Associate to support one of Canada’s largest banking institutions. The role sits in the Retail and Transfers team and focuses on ensuring accuracy and efficiency in financial operations.

The ideal candidate is detail-oriented, analytical, and thrives in fast-paced, high-volume environments. You will process transactions, update client records, and generate reports to support operational decisions.

Qualifications

• Intermediate proficiency in Microsoft Excel (Pivot Tables, VLOOKUP)
• Exceptional attention to detail and accuracy—errors may impact finances
• Strong analytical and problem-solving abilities
• Proven experience in documentation review and data integrity
• Excellent time management and organizational skills
• Ability to perform under pressure in high-volume settings
• Quick learner with a proactive attitude
• Clear and professional communication skills
• Collaborative team player with a commitment to shared success

Responsibilities

• Process a variety of financial transactions with precision and timeliness
• Update and maintain client records in internal systems
• Generate and analyze financial reports to support operational decisions
• Review documentation for accuracy and completeness
• Collaborate with team members to meet daily operational targets and deadlines

Skills

Analytical thinking

Attention to detail

Time management

Communication skills

Team collaboration

Proactive learner

Under pressure

Tools

Excel

Job description

Job Description

• Intermediate proficiency in Microsoft Excel (including Pivot Tables and VLOOKUP).
• Exceptional attention to detail and accuracy—errors may result in financial impact.
• Strong analytical and problem-solving abilities.
• Proven experience in documentation review and data integrity.
• Excellent time management and organizational skills.
• Ability to perform under pressure in high-volume settings.
• Quick learner with a proactive attitude.
• Clear and professional communication skills.
• Collaborative team player with a commitment to shared success.

Insight Global is hiring an Operations Associate to support one of Canada’s largest banking institutions. This role is part of the Retail and Transfers team and plays a critical part in ensuring the accuracy and efficiency of financial operations. The ideal candidate is detail-oriented, analytical, and thrives in fast-paced, high-volume environments.

Key Responsibilities:

• Process a variety of financial transactions with precision and timeliness.
• Update and maintain client records in internal systems.
• Generate and analyze financial reports to support operational decisions.
• Review documentation for accuracy and completeness.
• Collaborate with team members to meet daily operational targets and deadlines.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.