Operations Assistant - Toronto

Trisura Guarantee Insurance Company; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading specialty lines insurer located in Toronto is seeking an Operations Assistant. The ideal candidate should possess excellent communication skills and experience in customer service and organizational tasks. Responsibilities include managing invoicing and accounts receivable while providing a full range of support to the Specialty Insurance Solutions Team. This role requires detail orientation and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum 1-2+ years of business experience.
• Experience in bookkeeping and accounting is an asset.
• Insurance industry experience is an asset.
• Bilingual French/English is an asset.

Responsibilities

• Responsible for timely and accurate invoicing for multiple programs.
• Manage and document all accounts receivable and discrepancies.
• Assist underwriters to deliver exceptional service to client brokers.

Skills

Excellent communication and interpersonal skills

Dedication to exceptional customer service

Detail orientation

Advanced working knowledge of Microsoft Office

Ability to thrive in a fast-paced environment

Education

Undergraduate degree in business or a related field

Job description

333 Bay St., Toronto, ON M5H 2R2, Canada

Overview

Job Description

Posted Monday, April 28, 2025 at 4 : 00 AM

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

We are currently seeking a qualified individual for the following opportunity in our Toronto office :

CONTRACT – 1YEAR

The Operations Assistant is an integral member of the Specialty Insurance Solutions Team and will have responsibility and accountability to provide a full range of operational and administrative support to the team. This diverse role will require someone with superior customer service and exemplary organizational capabilities.

As an integral member of the team, you will bring :

• Excellent communication and interpersonal skills
• Dedication to exceptional customer service, with both internal and external clients
• A logical, process-oriented work style
• Detail orientation with exceptional organizational capabilities
• Initiative and motivation to take on new challenges
• Ability to work productively under pressure
• Advanced working knowledge of Microsoft Office, specifically Microsoft Excel
• Ability to thrive in a fast-paced environment with multiple priorities

Accountabilities

Accountabilities include :

• Responsible for timely and accurate invoicing for multiple programs
• Work closely with Accounting and IT to ensure premium bordereaux are reconciled efficiently and accurately
• Manage and document all accounts receivable and premium / commission discrepancies
• Communicate effectively with brokers regarding bordereaux invoicing
• Issuance of various forms of policy documentation
• Set up and administration of business in the underwriting system
• Orderly maintenance of electronic filing in the document management system
• Respond to general inquiries from underwriters throughout our branches
• Generate reports and review for accuracy and distribute to internal and external clients
• Manage and distribute incoming communication
• Assist underwriters to deliver exceptional service to our client brokers

Qualifications

• An undergraduate degree in business or a related field
• Minimum 1-2+ years business experience
• Experience in bookkeeping and accounting an asset
• Insurance industry experience an asset
• Bilingual French / English an asset

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you!

We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.

We thank all candidates for their interest however only those selected for an interview will be contacted.

Trisura, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products. Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms. The company, founded in 2006, and operating across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford, Denver, Chicago, Philadelphia and Oklahoma City, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors\' and Officers\' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products. trisura.com / careers

333 Bay St., Toronto, ON M5H 2R2, Canada

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