Operations Assistant - Long-Term Care

Kaizen Lab Inc.; Midland; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Health, Welfare and Dental Benefits

Pension with matched contributions

Tuition assistance

Career growth opportunities

Awards and team events

Discounts on products/services/travel

Job summary

Jarlette Health Services is seeking an Operations Assistant for the Long-Term Care division, based on-site in Midland, Ontario. The role focuses on providing comprehensive administrative and coordination support to ensure compliant, efficient operations across multiple long-term care homes.

Reporting to the Director of Long-Term Care Operations, you will assist with governance, contracts, meetings, onboarding, and quality/compliance activities, while liaising with regional and governmental

Qualifications

• Post-secondary education in business, office administration or related discipline preferred; equivalent experience may be considered.
• Administrative/coordination experience in a professional office environment is required.
• Experience supporting remote team members and coordinating operations across multiple locations is a strong asset.
• Familiarity with navigating government entities at regional/provincial/federal levels is a strong asset.
• Proficiency with Google Workspace, Microsoft Office, electronic spreadsheets, and cloud environments.
• Strong written and verbal communication with a service-oriented approach.
• Excellent organization, time-management, and ability to multi-task independently.
• Attention to detail, resourcefulness, discretion with confidential information.
• Commitment to ongoing education and continuous improvement.
• Experience in retirement homes/long-term care or regulated multi-site environments is an asset.
• Familiarity with regulatory reporting and document control in health care is an asset.
• Ability to manage sensitive operational information and time-sensitive regulatory documentation.

Responsibilities

• Provide primary administrative and coordination support to the Long-Term Care Division.
• Support divisional leadership and home-facing processes.
• Assist with regulatory and operational reporting, contracts, meetings, surveys, and records.
• Support onboarding and quality/compliance activities across the division.

Skills

Administrative experience

Organization

Written & verbal communication

Time management

Attention to detail

Discretion with confidential info

Independent work

Cross-site coordination

Education

Post-secondary education in business/office administration

Tools

Google Workspace

Microsoft Office

Electronic spreadsheets / cloud drives

Job description

Operations Assistant - Long-Term Care

Status: Permanent Full-Time

Location: On site at 658 King Street, Midland ON

Existing Vacancy

Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities it serves. As a proudly Canadian organization, with 14 Long Term Care Homes and 7 Retirement Lodges across Ontario, Jarlette Health Services has established itself as an industry leader with over 50 years of experience in the dynamic senior care sector.

Reporting to the Director of Long-Term Care Operations, the Operations Assistant provides primary comprehensive administrative and coordination support to the Long-Term Care Division. The role provides administrative and coordination support to the Long-Term Care Operations division. The role supports divisional leadership, home-facing processes, regulatory and operational reporting, contracts, meetings, surveys, records, onboarding and quality/compliance activities to help the division and its homes operate consistently and meet organizational and regulatory requirements.

The following traits and qualifications are required:

• Post-secondary education in business, office administration or a related discipline is preferred; an equivalent combination of education and relevant experience may be considered.
• Administrative or coordination experience in a professional office environment is required.
• Experience providing administrative support with a proven ability to seamlessly support remote team members and coordinate operations across multiple geographic locations is a strong asset.
• A proven ability to navigate and collaborate with regional, provincial, and federal government entities is a strong asset.
• Proficiency with Google Workspace, Microsoft Office, electronic spreadsheets, shared drives/cloud environments and electronic file management.
• Strong written and verbal communication skills with a professional, service-oriented approach.
• Excellent organization, time-management and multi-tasking skills, with the ability to manage competing priorities and work independently.
• Keen attention to detail, resourcefulness, flexibility and the ability to exercise discretion with confidential information.
• Demonstrated commitment to ongoing education and continuous improvement.
• Administrative experience in retirement homes, long-term care, seniors living, health care or another regulated multi-site environment is an asset.
• Familiarity with regulatory reporting, document control, contracts and electronic systems used in health care is an asset.
• Ability to manage sensitive operational information and time-sensitive regulatory documentation with accuracy.

Our offer to you may also include:

• Health, Welfare and Dental Benefits
• Pension program where we match contributions and invest in your future
• Assistance with tuition
• Skill development and internal advancement = growth in your career
• Awards and recognition programs and team appreciation events
• Exclusive discounts on products,services and travel

Please note, all applicants must be legally entitled to work in Canada. Employment with Jarlette Health Services will be contingent on proof of vaccination against COVID-19, a screening for tuberculosis, two positive references and, prior to starting at the location, a receipt of a current criminal reference check, including vulnerable sector screening.

Jarlette Health Services is an equal opportunity employer and will accommodate individuals with disabilities through each stage of the recruitment process. Should you require an accommodation, please let us know.

All aspects of the hiring process, from application review to final selection, are conducted by our hiring team without the use of AI.

We thank all applicants for their interest. However, only those selected for further consideration will be contacted.