Operations Assistant, Association & Affinity Business

Trisura Group; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Trisura Group in Toronto seeks an Operations Assistant to support the Association & Affinity Business Team. You will handle policy documentation issuance, set up programs in the underwriting system, and maintain electronic filing with attention to accuracy and client service.

You should have an undergraduate degree, 2–3 years of commercial insurance experience, strong MS Office skills, and the ability to work in a hybrid, fast-paced environment. Bilingual English/French is an asset.

Qualifications

• Undergraduate degree in a related field.
• 2–3 years commercial insurance experience.
• Strong MS Word, Excel and Outlook skills.
• Detail oriented with excellent organizational abilities.
• Comfortable using technology and online portals.
• Bilingual English/French is an asset.

Responsibilities

• Issuance of policy documentation.
• Set up and administration of Programs in the underwriting system.
• Maintenance of electronic filing in the document management system.
• Administration related to the online insurance portal.
• Accounts receivable administration.
• Generation of reports and distribution to internal and external clients.
• Administration/distribution of various incoming communications.
• Verbal and written communication with broker partners.

Skills

MS Word

MS Excel

MS Outlook

Bilingual English/French (asset)

Technology savvy

Detail oriented

Multitasking

Education

Undergraduate degree in a related field

Tools

Underwriting system

Online insurance portal

Document management system

Job description

We are currently seeking a qualified individual to join our dynamic customer-centric Association & Affinity Business team in Toronto.

OPERATIONS ASSISTANT, ASSOCIATION & AFFINTY BUSINESS

TORONTO

The Operations Assistant is an integral member of the Association & Affinity Business Team and will have responsibility and accountability to provide a full range of operational and administrative support to the Team. This diverse role will require someone with superior customer service and exemplary organizational capabilities

Accountabilities:

• Issuance of various forms of policy documentation.
• Set up and administration of Programs in the underwriting system.
• Orderly maintenance of electronic filing in the document management system.
• Administration related to our online insurance portal.
• Accounts receivable administration.
• Generation of reports, review for accuracy and distribution to internal and external clients.
• Administration/distribution of various incoming communication.
• Verbal and written communication with our broker partners.

Qualifications:

• Exceptional working knowledge of Microsoft Word, Excel and Outlook
• Computer Literate and comfortable using technology
• An undergraduate degree in a related field
• Minimum 2-3 years commercial insurance experience
• Bilingual English/French considered an asset
• Ability to thrive in a fast-paced environment with multiple priorities
• Motivated self-starter with capability to work productively under pressure
• Detail oriented with exceptional organizational capabilities
• Excellent written and verbal communication skills
• A logical, process-oriented workstyle
• Experience with online portals considered an asset

Location:

• Downtown Toronto - Hybrid

Salary:

• The expected salary in this position is within the range of $50,000 - $70,000

This salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation.

This position is for an existing, currently vacant position.

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