Operations Assistant, Association & Affinity Business

Trisura; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Trisura in Toronto is seeking an Operations Assistant to provide comprehensive operational and administrative support to the Association & Affinity Business Team. The role requires superior customer service, strong organization, and the ability to manage multiple priorities in a fast-paced environment.

The position is based in Downtown Toronto with a Hybrid work model. Salary range is CAD 50,000–CAD 70,000, reflecting experience and scope of responsibilities across Canada.

Qualifications

• Proficient in Word, Excel and Outlook.
• Strong written and verbal communication skills.
• Bachelor’s degree in a related field required.

Responsibilities

• Issue policy documentation.
• Set up and administer Programs in the underwriting system.
• Maintain electronic filing in the document management system.
• Administer our online insurance portal.
• Handle accounts receivable administration.
• Generate and distribute reports to clients.
• Communicate with broker partners verbally and in writing.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Organizational skills

Attention to detail

Education

Undergraduate degree in a related field

Tools

Underwriting system

Online insurance portal

Document management system

Job description

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada's Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

We are currently seeking a qualified individual to join our dynamic customer-centric Association & Affinity Business team in Toronto.

OPERATIONS ASSISTANT, ASSOCIATION & AFFINITY BUSINESS

TORONTO

The Operations Assistant is an integral member of the Association & Affinity Business Team and will have responsibility and accountability to provide a full range of operational and administrative support to the Team. This diverse role will require someone with superior customer service and exemplary organizational capabilities.

Accountabilities

• Issuance of various forms of policy documentation.
• Set up and administration of Programs in the underwriting system.
• Orderly maintenance of electronic filing in the document management system.
• Administration related to our online insurance portal.
• Accounts receivable administration.
• Generation of reports, review for accuracy and distribution to internal and external clients.
• Administration/distribution of various incoming communication.
• Verbal and written communication with our broker partners.

Qualifications

• Exceptional working knowledge of Microsoft Word, Excel and Outlook
• Computer Literate and comfortable using technology
• An undergraduate degree in a related field
• Minimum 2-3 years commercial insurance experience
• Bilingual English/French considered an asset
• Ability to thrive in a fast-paced environment with multiple priorities
• Motivated self-starter with capability to work productively under pressure
• Detail oriented with exceptional organizational capabilities
• Excellent written and verbal communication skills
• A logical, process-oriented workstyle
• Experience with online portals considered an asset

Location

• Downtown Toronto – Hybrid

Salary

• The expected salary in this position is within the range of $50,000 - $70,000

This salary range reflects the expected base compensation for the role across Canada. Actual compensation will be determined based on factors such as experience, qualifications, and scope of responsibilities. Trisura provides this range in good faith in accordance with applicable legislation.

This position is for an existing, currently vacant position.

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution.

We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across Canada. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.

We thank all candidates for their interest however only those selected for an interview will be contacted.

Trisura, headquartered in the heart of Canada's financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.

Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company, founded in 2006, and operating across North America with offices in Toronto, Ottawa, Halifax, Montréal, Calgary, Vancouver, Stamford. Denver, Chicago, Philadelphia and Oklahoma City, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

trisura.com/careers