Operations Assistant

ADInstruments; Town of Oxford; Hybrid; CAD 28,000 - 39,000; Part time

Job summary

ADInstruments is seeking a detail-oriented Operations Assistant for our Oxford team. In this versatile role, you will connect financial administration, logistics, customer support, and health and safety compliance to keep the operation running smoothly.

You will manage accounts, equipment logistics, and customer records, and serve as First Aider and Fire Warden. This is a part-time, hybrid role based in Oxford with 3 days in the office and 1 day remote after training.

Qualifications

• Ability to establish and maintain excellent customer relationships, both internally and externally at all levels.
• Strong communication with stakeholders at all levels.
• Experience in customer service, including handling potentially challenging conversations.
• Experience in A/R & A/P is advantageous.
• Excellent organisational skills such as time management and prioritising.
• Ability to maintain strict confidentiality.
• Prior experience with financial IT systems, including NetSuite and Salesforce, and banking platforms is advantageous.
• Highly competent in Microsoft Office/G-Suite products, in particular Excel or Google Sheets.
• Excellent attention to detail while working under pressure.
• Advanced verbal and written communication skills.
• Self-motivated, with the ability to work independently and as part of a team.

Responsibilities

• Manage accounts and financial administration alongside logistics.
• Coordinate equipment logistics.
• Maintain customer records and documentation.
• Serve as First Aider and Fire Warden to ensure health and safety compliance.

Skills

Customer relationships

Stakeholder communication

Customer service

A/R & A/P

Time management

Confidentiality

NetSuite

Salesforce

Banking platforms

Excel / Google Sheets

Attention to detail

Verbal & written communication

Independence & teamwork

Tools

NetSuite

Salesforce

Excel

Google Sheets

Banking platforms

Job description

The Business

ADInstruments provides innovative solutions that empower scientific discovery and education in the life sciences. With 180 staff globally, 13 offices, and an extensive distribution network, we’re a trusted partner to researchers and educators worldwide.

About the role

We are seeking a detail-oriented Operations Assistant for our Oxford team. In this versatile role, you will connect financial administration, logistics, customer support, and health and safety compliance—managing accounts, equipment logistics, customer records, and workplace safety as a First Aider and Fire Warden.

What’s in it for you

At ADInstruments, we are making science easier. We are passionate about supporting education and research through innovative technology, and we are proud of our collaborative and inclusive culture. You’ll have the opportunity to work closely with cross-functional teams including Sales, Support, Marketing, and Operations while developing broad experience across financial IT systems, logistics management, and workplace safety. We offer a flexible, hybrid working environment, opportunities for learning and development, and a culture built on trust, collaboration, and meaningful contribution.

Skills and Experience

We’re excited about you because you’ll bring:

• Ability to establish and maintain excellent customer relationships, both internally and externally at all levels.
• Strong communication with stakeholders at all levels.
• Experience in customer service, including handling potentially challenging conversations.
• Experience in A/R & A/P is advantageous.
• Excellent organisational skills such as time management and prioritising.
• Ability to maintain strict confidentiality.
• Prior experience with financial IT systems, including NetSuite and Salesforce, and banking platforms is advantageous.
• Highly competent in Microsoft Office/G-Suite products, in particular Excel or Google Sheets.
• Excellent attention to detail while working under pressure.
• Advanced verbal and written communication skills.
• Self-motivated, with the ability to work independently and as part of a team.

This is a part time position, 4 days a week based in our Oxford office. The role requires 3 days in the office, with the option to work remotely 1 day per week once your initial training period is complete.

We will review applications as they are received.

Applications close Sunday 29 November 2026.