Operations Administrative Assistant

Fantasyland Hotel; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading hotel is seeking an Operations Administrative Assistant to provide efficient administrative support across food services, kitchens, and banquets. This full-time role requires strong organizational skills and relevant experience in the hospitality sector. Responsibilities include managing documentation, collaborating on menus, and handling inquiries. Ideal candidates will possess a hospitality diploma and proven administrative experience.

Qualifications

• Minimum of 1 years’ experience in a similar hospitality administrative role.
• Professional attitude with strong customer relations skills.
• Ability to adapt to hospitality software programs.

Responsibilities

• Preparing and coordinating administrative service documentation.
• Assisting with department payroll administrative functions.
• Completing office administrative duties including digital filing.

Skills

Organizational skills

Time-management

Customer relations

Typing skills

Education

Post secondary diploma in hotel management

Tools

MS Office programs

Job description

The Operations Administrative Assistant will provide effective and efficient administrative support to the various food service outlets, kitchens, banquets, and food and beverage operations of Fantasyland Hotel.

Primary Responsibilities :

• Preparing and coordinating various administrative service documentations and correspondence for the room division and food and beverage division including spreadsheet maintenance, data entry, and general letter and memo preparation.
• Working on various administrative special projects, reports, and department policy and procedures administration.
• Collaborating with Room Division and Food & Beverage with inputting and revisions to menus and promotional materials.
• Assisting with department payroll administrative functions, gratuity distribution, documentations, health & safety procedures, required follow up and acting as a point of contact for department administrative matters.
• Completing office administrative duties such as, including digital filing, printing banquet event orders and managing office invoices.
• Handling outlet inquiries and reservations, replying to guest review.
• Other responsibilities as required.

Desired Qualifications :

• Minimum of 1 years’ experience in a similar hospitality environment in an administrative based role.
• Post secondary diploma in hotel management or related field is an asset.
• Previous experience working in the hospitality industry preferably in a Supervisory or administrative based role is an asset for the role.
• A professional attitude and demeanor complemented by excellent customer relations skills and the ability to establish and maintain strong working relationships.
• Strong organizational and proven time-management skills in the workplace.
• Excellent typing and computer skills including a strong working knowledge of MS office programs word, excel, and outlook as well as the ability to adapt to hospitality software programs if required.

Terms of Employment :

• This is a full-time position that is required Monday through Friday.
• This is a salaried position that will depend on experience and qualifications.
• Must be able to pass a basic security clearance.

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