Administrative Support – Sales

David Aplin Recruiting; Edmonton; Remote; CAD 30,000 - 60,000; Full time

Job summary

Une agence de recrutement de premier plan recherche un professionnel du soutien administratif proactif et technophile pour un contrat de 3 semaines. Le candidat idéal possédera des compétences techniques solides et sera capable de travailler de manière autonome et efficace dans un environnement basé sur le cloud.

Qualifications

• Expérience avec des systèmes basés sur le cloud.
• Compétences en communication écrites et verbales claires.
• Capacité à travailler de manière autonome.

Responsibilities

• Gérer les emails entrants via la plateforme de tickets.
• Assigner et escalader les demandes générales.
• Communiquer efficacement avec l'équipe de direction.

Skills

Compétences techniques

Communication professionnelle

Proactivité

Indépendance

Tools

G Suite

Slack

Plateforme de gestion de tickets

Job description

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We’re looking for a proactive, tech-savvy Administrative Support professional to jump in and assist a busy team. This is a fully remote, Canada-based role supporting a company managing cross-border shipments. Recent changes have created a surge in activity — and we need an extra set of capable hands to help keep everything organized and running smoothly.

This is a 3 week contract starting on June 26th with potential for extension. Working hours are 7 am – 3 pm PST.

What You’ll Do:

• Monitor and manage incoming emails throughFront(ticketing platform)
• Assign, escalate, and respond to general inquiries
• Flag urgent or high-priority messages to the leadership team
• Apply common sense and initiative when managing customer tickets and inquiries — ensuring clear, consolidated communication
• Learn new platforms and processes quickly with minimal handholding

What We’re Looking For:

• Strong technical skills — comfortable working in fast, cloud-based systems
• Experience usingFrontor another ticketing/email management platform is required
• Familiarity withG SuiteandSlackpreferred
• Clear, professional communicator, both written and verbal
• Proactive, resourceful, and able to work independently

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.

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