Ontario Works Caseworker — Build Stability & Employment

Hastings; Belleville; Hybrid; CAD 61,000 - 71,000; Full time

Job summary

The County of Hastings is seeking a Temporary Full-Time Caseworker to support individuals in temporary financial need at the Belleville location. You will assess eligibility, coordinate employment supports, and manage Ontario Works caseloads using SAMS.

The role requires a university degree or college diploma in Social Service Work, strong communication skills, and the ability to work independently within a team, with standard weekday hours and a competitive benefits package.

Qualifications

• University Degree (preferred) or College Diploma in Social Service Work with related practical experience.
• Two years’ work experience in a Social Services Environment.
• Strong working knowledge of the Ontario Works Act and related acts (ODSP, MFIPPA).
• Ability to calculate and analyze eligibility for financial and employment assistance.
• Strong customer service and conflict resolution skills.
• Ability to work independently as well as in a team.
• Capacity to work under pressure in a dynamic environment.
• Effective communication and interviewing skills with staff, clients, agencies and public.
• Knowledge of SAMS preferred.

Responsibilities

• Conduct initial and subsequent client interviews/assessments to determine ongoing eligibility for employment and financial assistance.
• Negotiate and provide employment assistance activities and stability supports to reconnect participants to employment.
• Issue financial and employment assistance in support of Ontario Works through SAMS.
• Provide a formal notice and review process for participants to address eligibility issues.
• Make determinations pertaining to the refusal, reduction or cancellation of assistance.
• Complete data clean-up and follow procedures for file initiatives.
• Contribute to team activities and committees to meet employment outcomes and customer service goals.
• Participate in training and staff meetings to maintain knowledge of legislation and community resources.

Skills

Communication skills

Conflict resolution

Independent work

Teamwork

Organizational skills

Problem solving

Education

University Degree (preferred)

College Diploma in Social Service Work

Tools

SAMS

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The County of Hastings is seeking a Temporary Full-Time Caseworker to support individuals in temporary financial need at the Belleville location. You will assess eligibility, coordinate employment supports, and manage Ontario Works caseloads using SAMS.

The role requires a university degree or college diploma in Social Service Work, strong communication skills, and the ability to work independently within a team, with standard weekday hours and a competitive benefits package.