Onsite IT Support & A/V Equipment Specialist

Compugen Inc; Toronto; On-site; CAD 48,000 - 64,000; Full time

Job summary

Compugen Inc. is seeking an onsite IT support specialist to ensure a smooth technology experience for employees. The role focuses on end-user support, A/V management, and equipment handling in a Toronto-area office.

You will engage with users, including senior staff, and collaborate with facilities to move and adjust desks and equipment. A physical role requiring up to 50 lbs lifts and regular onsite presence.

Qualifications

• Strong customer service and interpersonal skills are required.
• High emotional intelligence and professional communication are essential.
• Comfort with interacting with senior executives and stakeholders.
• Physical ability to perform lifting and desk/workstation adjustments.
• Networking support experience is considered a plus.

Responsibilities

• Provide onsite end-user support
• Support A/V and conference room equipment
• Assist with networking equipment where possible; networking experience is considered an asset
• Receive and manage IT equipment deliveries
• Lift and move equipment weighing up to 50 lbs into storage
• Make physical adjustments to desk/workstation spaces
• Replace monitors and other hardware as required
• Proactively engage and build relationships with users onsite

Skills

Customer service

Emotional intelligence

Professional communication

Interact with executives

Proactive mindset

Troubleshooting

A/V support

Lift up to 50 lbs

Onsite five days

Networking support (asset)

Job description

Compugen Inc. is seeking an onsite IT support specialist to ensure a smooth technology experience for employees. The role focuses on end-user support, A/V management, and equipment handling in a Toronto-area office.

You will engage with users, including senior staff, and collaborate with facilities to move and adjust desks and equipment. A physical role requiring up to 50 lbs lifts and regular onsite presence.