Onsite Fixed-Term Service Dispatcher – Saint John NB

Irving Oil; Saint John; On-site; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Work onsite at Crown Street NB

Parking allowance

Flexible benefits: medical & dental (1

Paid vacation

Wellness support & EAP

Volunteer day & donation matching

Job summary

Irving Oil in Saint John, NB seeks a Fixed Term Service Dispatcher to coordinate service and delivery activities among customers, drivers, technicians and field operations, ensuring safe, timely and efficient service. The role emphasizes exceptional customer experience through effective prioritization, issue resolution and collaboration with internal teams.

The position runs from November 2, 2026 to April 29, 2027 with a salary range of CAD 47,840–CAD 59,800, placement based on experience.

Qualifications

• Strong communication and relationship-building abilities.
• Problem solving and multi-tasking capabilities.
• Proficiency with computers and strong organizational skills.
• Collaborative work style with cross-functional teams.

Responsibilities

• Receive and document customer calls to create work orders.
• Coordinate with Load builders and field teams to execute scheduled work.
• Prioritize and reschedule as needed, communicating status updates to Operations.
• Provide guidance on codes and schedules affecting customer requests.
• Maintain center metrics and support continuous improvement.

Skills

Communication

Problem solving

Computer literacy

Organization

Interpersonal skills

Customer service

Education

Post-secondary degree or equivalent

Job description

Irving Oil in Saint John, NB seeks a Fixed Term Service Dispatcher to coordinate service and delivery activities among customers, drivers, technicians and field operations, ensuring safe, timely and efficient service. The role emphasizes exceptional customer experience through effective prioritization, issue resolution and collaboration with internal teams.

The position runs from November 2, 2026 to April 29, 2027 with a salary range of CAD 47,840–CAD 59,800, placement based on experience.