Onsite Customer Order & Fulfillment Specialist - Waterloo

AspiringIT; Southwestern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in IT Services and IT Consulting is seeking a Customer Order and Fulfillment Specialist for an 8-month onsite contract in Waterloo. In this dynamic role, you will provide essential support to customers regarding licensing and order inquiries, ensuring high-quality service in a fast-paced environment.

Qualifications

• Strong customer service experience required.
• Familiarity with ticketing systems preferred.

Responsibilities

• Handle customer inquiries related to downloads and license keys.
• Resolve order processing issues using internal systems.
• Collaborate with internal teams to ensure timely support.

Skills

Customer Service

Ticketing Systems

Job description

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