Onsite Account Manager - Industrial

Sunsource; Ontario; On-site; CAD 50,000 - 90,000; Full time

Job summary

An industrial equipment repair company is seeking a proactive Account Manager to serve as the primary liaison with customers. This role involves building strong relationships, managing orders, and ensuring data integrity within the internal database. With a focus on process improvements and cost-saving initiatives, this position offers a unique opportunity for individuals with a mechanical background and a passion for customer service. Join a dynamic team dedicated to delivering quality solutions and making a positive impact in the industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

RRSP Benefits

Qualifications

• 5+ years of experience in manufacturing or maintenance preferred.
• Proficient in Microsoft Office and quick to learn customer software.

Responsibilities

• Maintain and build relationships with customers for quality service.
• Manage internal database ensuring data accuracy and integrity.
• Identify potential repairs and service opportunities.

Skills

Customer Service

Attention to Detail

Communication Skills

Technical Drawing Understanding

Mechanical Background

Education

5+ years in Manufacturing and/or Maintenance

Canadian Citizenship

Tools

Microsoft Office

STAMP Database

Job description

K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions, and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication.

Industrial equipment repair and service company is seeking an individual to join our team as an Account Manager for K+S Services at Collins Aerospace Oakville, Ontario. This onsite individual will have hands-on responsibility to act as the primary liaison between our company and the customer on all day-to-day operations. This is an exciting opportunity for someone who has an inquisitive, can-do attitude, good social skills, and attention to detail.

Competitive salary, medical, dental, vision insurance, and RRSP benefits are included. Contact us to find out more!

What You’ll Do:

1. Maintain and build relationships with customers to provide quality customer service.
2. Ship, receive and expedite all orders as needed.
3. Manage internal (STAMP) database, ensuring data input accuracy and integrity.
4. Process repair order approvals daily.
5. Oversee and inventory repairable assets.
6. Review and identify potential repairs and service opportunities.
7. Actively participate in plant-sponsored initiatives, meetings, and activities.
8. Work with customers to improve their reliability and introduce cost savings initiatives.
9. Create process improvements based on data and logic.

What We Need From You:

1. Proficient in all Microsoft Office programs and the skills to grasp customer software quickly.
2. 5 plus years in Manufacturing and/or maintenance experience is preferred.
3. Understand technical drawing.
4. Mechanical background.
5. Canadian Citizenship is required.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.

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