On-Site Support Specialist

Motion; Belleville; On-site; Full time

Job summary

A leading company is seeking an On-Site Support Specialist to provide critical support functions at a customer site, ensuring excellent service and potentially mentoring other team members. This role requires specific experience in customer interactions and a commitment to safety and reliability while managing physical demands.

Benefits

Healthcare coverage

Retirement savings

Vacation pay

Sick pay

Holiday pay

Qualifications

• Typically requires 3-5 years of related experience.
• Moderate computer skills required, including information processing and internet searching.
• May need forklift certification.

Responsibilities

• Provides excellent customer service and enhances relationships.
• Acts as a lead or mentor to other employees.
• Performs various support functions at a customer location.

Skills

Customer service

Communication

Multi-tasking

Time management

Reliability

Organization

Attention to detail

Education

High school diploma or GED

Job description

Summary

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site located in Peterborough, ON.

EXISTING VACANCY

This position is a replacement.

Compensation

$21.00 - $26.97 CAD / hour

Job Duties

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
• Performs other duties as assigned.
  
  

Education & Experience

Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

• Reliability, organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is
• preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills, including information processing, communicating internally and
• externally via email, using business systems and searching capabilities to find products
• on the Internet required.
• May need to be certified to operate a forklift.
• Valid driver’s license and good driving record required.
  
  

PHYSICAL DEMANDS

Must be able to move up to 100 lbs and lift up to 50 lbs.

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.