On-Site Operations Manager | People & Budget Leader

Saks Marketplace; London; On-site; CAD 45,000 - 65,000; Full time

Job summary

Saks Marketplace in London, Ontario is seeking a hands-on manager to direct daily operations for a retail environment. This permanent, full-time role requires coordinating staff, overseeing payroll, and implementing pricing and marketing strategies to drive sales and customer satisfaction.

The ideal candidate has 3–5 years in retail operations, a college diploma, and proficiency with POS systems and inventory software. On-site work is required, with a fast-paced setting and team-focused culture.

Qualifications

• 3 years to less than 5 years
• Work must be completed at the physical location. There is no option to work remotely.
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews

Tools

Point of sale system

Accounting software

Inventory control software

Spreadsheet

Job description

Saks Marketplace in London, Ontario is seeking a hands-on manager to direct daily operations for a retail environment. This permanent, full-time role requires coordinating staff, overseeing payroll, and implementing pricing and marketing strategies to drive sales and customer satisfaction.

The ideal candidate has 3–5 years in retail operations, a college diploma, and proficiency with POS systems and inventory software. On-site work is required, with a fast-paced setting and team-focused culture.