On-Site IT Technician — Game Studio (12-Month Contract)

Activision Blizzard Inc.; Vancouver; On-site; CAD 69,000 - 137,000; Full time

Benefits offered by this job

Extended health plan

RRSP matching

Paid holidays and vacation

Job summary

Activision Blizzard Inc. in Vancouver, BC is seeking an IT Technician (Contractor) for a 12-month on-site assignment through Volt. Primary duties are end-user support, PC imaging, and hardware/software deployment in a fast-paced studio environment.

You will address issues remotely and on-site, collaborate across teams, and contribute to IT projects. Strong Windows, Office 365, and networking skills are required.

Qualifications

• Minimum 5+ years' experience of providing IT support.
• Familiarity with video game consoles.
• Previous video game studio experience is a plus.
• Knowledgeable in PC hardware and Windows environments.
• Proficiency in Microsoft Office 365 troubleshooting.
• Proficient understanding of networking.

Responsibilities

• Provide support to the end user whether remote or on-site via slack, email or in person.
• Active Directory management and support.
• Workstation provisioning for new and existing users (Imaging, software, and hardware deployment).
• Address remote and on-site hardware issues (printers, shared PCs, and video game consoles).
• Assist with any software deployment and address any issues that may arise (Common software are Office 365, Zoom, Slack, Autodesk, and Adobe CC products).
• Assist with IT assets and inventory management.
• Friendly demeanor and friendly communicative skills.
• Support and contributions on any IT related projects.

Skills

End user support

Active Directory

Imaging PCs

Software deployment

Networking

Windows OS

Tools

Office 365

Job description

Activision Blizzard Inc. in Vancouver, BC is seeking an IT Technician (Contractor) for a 12-month on-site assignment through Volt. Primary duties are end-user support, PC imaging, and hardware/software deployment in a fast-paced studio environment.

You will address issues remotely and on-site, collaborate across teams, and contribute to IT projects. Strong Windows, Office 365, and networking skills are required.