On-Site IT Support Analyst — Training & Perks

Industrial Fluid Consultants Inc.; Winnipeg; On-site; CAD 66,000 - 70,000; Full time

Benefits offered by this job

Free parking available

Learning/training paid by employer

On-site amenities

On-site recreation and activities

Paid time off (volunteering orPersonal

Job summary

Industrial Fluid Consultants Inc. is seeking a full-time IT support specialist in Winnipeg, MB to respond to user issues, research solutions, and provide training.

The role requires hands-on hardware and software setup, application support, and strong customer service to ensure smooth daily operations at the office location. Candidate will maintain logs of issues and contribute to software redesign efforts, with a focus on accuracy, organization, and timely multitasking in a fast-paced

Qualifications

• Respond to users with difficulties in a timely, friendly manner.
• Research and apply solutions using manuals and guides.
• Provide training and advice to users on identified issues.

Responsibilities

• Respond to users experiencing difficulties with computer.
• Consult guides and manuals to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Maintain a problems and solutions log for others.
• Participate in redesign of applications and software.
• Provide business systems, network and Internet support.
• Set up equipment for employee use and install required software.
• Provide customer service.

Skills

Client focus

Organized

Time management

Initiative

Team player

Efficient interpersonal skills

Judgement

Multitasking

Tools

MS Office

SharePoint

Sage Accounting Software

Word processing software

HTML editing software

Website creation and management software

Database software

File management software

Desktop applications

Programming software

Job description

Industrial Fluid Consultants Inc. is seeking a full-time IT support specialist in Winnipeg, MB to respond to user issues, research solutions, and provide training.

The role requires hands-on hardware and software setup, application support, and strong customer service to ensure smooth daily operations at the office location. Candidate will maintain logs of issues and contribute to software redesign efforts, with a focus on accuracy, organization, and timely multitasking in a fast-paced